Reviews for Rafferty's in Louisville, KY

4.5/5. Our first visit ever. First of all our server Chelsea was one of the best ever ! Me and my girl went on a Friday 6pm and... we waited about 20 minutes to be seated. We enjoyed everything we ordered. We got the honey butter croissants and nachosappetizers. Both were great! She ordered the Slow Roasted Prime Rib with a Salad and Mashed Potatoes. I ordered the Ribeye withFries and Fruit Bowl. Everything was delicious . Her Prime Rib Steak was seasoned perfectly (could?ve came out hotter) and myRibeye had a perfect grill char to it. The fries may be the best I?ve had in a sit down restaurant. She also ordered a LIT in ajar and enjoyed it. We spent $94 and it was worth every dollar for our date night dinner and we took some home. If this serviceand food is consistently good I?ll upgrade to 5/5. If I had to give a con it would be that our steaks were not super hot whendelivered to table Read more

Hello. Writing a review because corporate couldn?t take a complaint due to someone being out of the office. My issue is with the... customer service i received today from a lady named Flo. I placed a Togo order over the phone asked for two specific items on mylunch break which were a club sandwich and soup. I asked her for the price of the two items and she told me the price, also toldme the soup would be at a up charge. I changed my order due to it being out of my price range for a lunch meal. (I stick to mybudget on my lunch breaks) I get to the location and I immediately grab a to go menu for the future. In LARGE writing I notice alunch duo at a discounted rate. The two items I wanted were on the duo. I asked the lady Flo how come she didn?t suggest thisduo when I asked about it and she responded ?I don?t have time to go over the menu with you, I am very busy? First of all thatis very rude and very dismissive to the customer. It is your job to suggest things if it makes more sense to the customer. Icould even understand if she said ?my apologies I forgot all about that duo? instead she was just rude. I settled for a mealthat i really didn?t even want and the chicken fingers ended up being cold. Very disappointed. Please do better raffertys! Read more

We?ve been eating at this Raffertys since the late 80?s and still enjoy it to this day. Their food and service just can?t be... beat. Read more

So I sat at the bar and had a to go order. My food wasn?t ready after 30 minutes and I was a little irritated, but the manager... noticed without me having to say something and he personally came up to me and said my meal is free and went back and got myfood! Service and attention to detail makes a place great! Nice going I?ll be back cause of this! Read more

I loved this place!! Our server was excellent and on point. The food was awesome! I had the club sandwich which was huge &... worth every penny!! Other staff were friendly as well. Awesome customer service! Awesome food! Definitely returning to eathere in the future Read more

The food was great and the customer service was great! We really enjoyed the honey butter croissants! They are better than any... we have ever had! We loved our entrées as well. The bbq chicken was moist & flavorful and the tenders delightfully crispy withthat special sauce! ???? yummo! We will return!!! Read more

Wasnt real impressed with the food or prices. Ribs were 21.99 with one side. My fault, I thought it came with two sides like... Texas Roadhouse and the waiter didnt say otherwise when we put in our order, but it was on the menu. Our waitress was not veryattentive. Glasses ran out of drink while she walked around texting. Had to wait to pay our ticket along time. Wont be returningto this location. Read more

Greeter was okay not really friendly but I could tell she was tired so it's no biggie. The appetizer was amazing (pic... attached) The Caesar salad has changed over the last four years and is disappointing because I loved it :( I got the originalchicken tenders and loaded baked potato. The tenders were dry with absolutely positively no flavor what so ever. I DO NOTrecommend. They didn't put my baked potato together which was annoying but not a huge deal. However the cheese in the bakedpotato was nasty. No idea why. The croissants I feel shouldn't be a "dessert" but not a huge deal. However they are not worth $7I make better ones at home so save your money there. They did however made sure to keep our drinks filled, the place was clean.We were a party of two and they sat us at a five/six table instead of a booth. When asked for a booth they said they weren'tclean and offered to clean one for us but I wholeheartedly believe in trying not to be high maintenance and declined. I used tolove Rafferty's and would rave about my dining experience and the salad. But I'm guessing covid has changed this place too. Read more