Reviews for Panera Bread in Louisville, KY
One of my favorite places to eat food from. I always go through the drive-thru but the inside is nice, as well. They have lots... of great food & drinks to choose from. Read more
Always a fast experience and the food is delicious. I love their drive thru option as well.
Very nice and polite people that work here!! The food was fresh and tasty. Especially liked the broccoli and cheese soup.
My husband and I decided that Panera would be lunch for today. As I walk into the store there are 2 female cashiers standing at... their stations. No other customers are present. We wait about 30 seconds and no one greeted us. So being the EXCELLENT C.Strainer that I am, I take the opportunity to began showing them by example how to handle in coming customer's. I walk up to theelder cashier and says "Hello, how are You today?" She smiles and says "I'm WELL, thank you. Do you have a Panera card withus"? I inform her that I do and proceeds to give her the number. She asks for my name and I inform her that my name is DIANE.She takes our order and we proceed to the back to retrieve the order. After about 5 minutes a bag is placed on the counter.This bag has a receipt attached to it that says "Cathy". After about 15 min of waiting, and 4 or 5 other customers retrievetheir orders being placed on the pick up counter, with non having my name, the cashier that took our order comes by and ask iftheir was something wrong that we had not gotten our order? I informed her that we had not seen my name come up, nor had we beenaddressed by anyone behind the counter and neither by the server that was running in house table orders. She asked the cook whowas on her cellphone why had we not received our order yet? The server/cook then asked for our name. The cook informed thecashier that the order on the counter was ours that had the name "CATHY" on it and turned and walked away. I pray for America! Read more
Very clean! This one its the best out of 7 in metro!! They were very busy yet everything was fresh as always. The employees are... always so sweet Read more
My order is typically incorrect here, but today pushed my buttons. I have ordered several times, oatmeal, remove pecans, add... sliced banana. And it has been exactly that. And it?s awesome on a cold day. Today the manager told me they couldn?t putbanana on my oatmeal because their menu does not allow it. I asked, do you sell bananas? Yes, she said. It is this mistakenposition of power that makes food establishments often lose customers. This is not a weird request and in no way different thangetting the sliced strawberries or apples they happily provide. I would pay a $1 for a banana on my oatmeal, even half abanana. The food here is typical Panera food. But if you want customer service and to feel valued, go elsewhere. By the way,the Oatmeal across the street, is gross. Good luck! Read more
The food was great! I really loved the Avocado Melt. The steak sandwich was not bad as well. The store was really clean, and it... had a very nice laid back environment. The lobby was big enough to seat a large amount of people. There is plenty of freeparking, and it is handicap accessible. The service was great, good job. Read more
I eat here often. Same black lady guests me and my food is always good!