Reviews for McDonald's in Louisville, KY
I wanted to order from a person and was approached 3 times from the same young lady with absolutely no eye contact, nor any kind... of acknowledgement. 10 minutes later, I decided to order from the kiosk and waited 5 more minutes and then, I had my order withassistance from another customer and I was on my way. Don't lose touch with your customers, please!! Just seemed like noemployee really cared if you were standing there or not!! Several looked at me and quickly looked away. Read more
Mcdonald's is mcdonald's but this mcdonald's is always out of something rather it be the fountain machines, the milkshakes or... driving all the way there at 3am after placing a mobile order just to be told to cancel the order because they didn't have whatI ordered. I'm not faulting anyone who works there it might not be they're fault ???? but what really makes no sense is theamount of staff they have behind the counter and cooking and still all the problems listed above? ehhh I rather go somewhere Ican actually get my order. just saying ???????? Read more
This might honestly be the worst McDonald?s in the world. Too many times have I got food that has clearly sat there for who... knows how long, and the heat lamp has turned the bun into an non edible disk. The orders are correct about 85% of the time,forcing you to dig through your order to make sure it?s correct. . I?ve avoided leaving a negative review, but this most recenttime where we ordered 4 meals, all of which weren?t edible, I was left with no choice but to warn others. With several optionsin this area, avoid this location at all costs until they hire decent workers that can deliver a consistent product. Read more
Shout out to the people working there tonight! The drive thru was packed and the workers were nice and food was good. Thank you... so much for working and being open. Read more
Cold fries. Sat in line for 30 mins asked for light ice and it seems i purposely given extra ice as well as the carbonation... being off in my drink. Read more
A for effort I guess I have several issues with this McDonald's. I order here every day and I have seen several strange issues.... First off the other day I had a lady working the register who looked at me and got red in the face and said I can't count. Ididn't make a huge deal because she was very embarrassed I could tell. Now other than that I think the team is extremelyfriendly and I swear they work non stop or live there or something occasionally they take to long to get food or late at nightthey might be smokin and passed out but otherwise I like iy Read more
This my 1st visit to a McDonald's in many years and would not have returned, but that's what my grandson wanted for lunch. I... used to like getting their food; but, my my, how things have changed. The French fries were soggy and tasteless. I orderedgrilled chicken chicken sandwich and received a breaded fried chicken sandwich, which was cold, with 2 tiny pickle slices thatonly cover 1/4 of the sandwich. I received a large coke when I ordered a large diet coke. My grandson didn't mind until we gothome and he didn't get the toy that was supposed to come with it. He got 6 chicken nuggets and he didn't complain. My sandwichand fries were not edible. It really was zero star meal. Sad, so sad. Read more
I only gave a star because I had too this stir has plenty of workers and is advertised as 24 hours and I rudely get told they... are closed upon arrival to drive thru ...and its not just this one many of the employees at serval of these locations are doingthis it's unacceptable. If u can't get ur employees to work you don't need them or need to update and change hrs of operation.Igive this location a zero star rateing and will not return.too top of off all the employees r sitting in lobby around tabledoing absolutely nothing all on ther phones if management checks these reviews check the camera footage at 319am-322amand before10/11/22 Read more