Reviews for McAlister's Deli in Louisville, KY
I can only give a 3 star review because the young man working the register had more interest in playing with his phone than... taking orders. I walked in behind two ladies, while we all stopped to look at the menu (they sat while looking), I was readybefore them. When approaching the counter the young man takes no notice of me since he is too busy playing on his phone whichhe has sitting on the counter in front of the register. I must ask him "Excuse me, are you taking orders or playing on yourphone?" before he looks up to realize I am standing directly in front of his register. This is something I personally findextremely rude as a customer. Other than this one young man my "to go" order was prepared quickly, correctly and was delicious. Major kudos to the efficiency of the kitchen staff! I was in the McAlister's on Lime Kiln Ln at 7:32pm on Sun 10/9/22. Read more
Great fresh salads and hearty or light sandwiches. You cannot go wrong with whatever you?re in the mood for.
The store is clean, the staff is so friendly & professional. No wonder they're always packed. If you're in the neighborhood,... stop in & try the blackberry lemonade. This store has very helpful staff. Our order had a mistake & we didn't realize it untilafter the restaurant closed. They were very helpful & put us in touch with the GM, who looked up the receipt & made it right forus. He really went the extra mile. Read more
Service was way too slow for 3 pm. Lunch rush was over and hardly a crowd, but I had to wait nearly 12 minutes for a choose 2... veggie spud with sandwich. Was starting my 3rd glass of sweet tea when they finally handed me my food to go. Read more
Nice staff and the food is very fresh, the menu has a good verity of things on it. Prices have gone up. This cost 37$ for 2... people, and I'm not sure the tips on cc goto the staff or manager as I didn't see a tip jar for cash? Read more
Been a regular here, usually get the jalapeno turkey crunch, which usually comes with a small baggy of chips to go on the... sandwich. This last time I got a lone 4 chips in a cup, for a full sandwich ???? Called to complain and the guy said they werepre-portioned and that's how all customers received their chips, yet that was the first time I received my chips like that. Ijust can't believe someone made a conscious decision to send out 4 small chips to a customer. Read more
Three of us enjoyed lunch here on 8/9/2021. They have a wide variety of menu offerings from salads and soups to sandwiches and... all are freshly prepared. And unlike a lot of restaurants, this place seems to have a magic formula for retainingservice-oriented employees without raising prices -- so far. We're becoming regulars here! Read more
The bacon lettuce tomato and avocado sandwich is to die for. We love this one. There is So much Bacon. Wow!