Reviews for LouVino Douglass Hills Restaurant & Wine Bar in Louisville, KY

Great vibe in the dining room. Had a birthday lunch here. Wish they assisted a little more with special occasions but service... was good. The lunch menu is solid. We had chicken tacos and fish tacos. Wish there were a few healthier fresh selections forlunch. Mash potatoes in a chicken taco made it go downhill on calorie count. It was very Southern and home cooking which appealsto many. Still 5 stars for being open for lunch and great service. Read more

Small menu, maybe 25 items, and each one is 10/10. Just a really fantastic meal, good service and relaxed friendly atmosphere.

Food was Great! Service was Awful!!! We went there last night for dinner and while the food was fantastic as usual. Our... service was a dismal one star and I’m not even sure I’d give her that. It’s been a long time since I have regrettedleaving a tip, but last night I did. What I thought as I was writing done my 15% tip, was that it is shared with others. Shenever came back to the table to refresh our drinks before happy hour was over we had to ask another server. We didn’t orderdessert because by the time she finally came back to clear out dishes I was so annoyed at the lack of service I said I’ll justtake my check. She checked on us once. Once in an hour!!!! I have reservations for this week that I will now be cancellingbecause I’m not going to being friends there with that kind of service. Hope you find a way to fix this. Oh and for aSaturday night you could have walked in and gotten a table anytime. Not even close to full. Restaurant was probably at halfcapacity. Read more

Showed up on a Sunday before 2. We were turned away for service at the front door because “they close / stop service at 1.”... After taking my disabled father back to the car I returned to inform the hostess that their posted hours said 2 and we arrivedbefore 2. I then asked to speak with management. I informed management of our experience. Standing at the bar next to the openkitchen I could observe that food service was still in full swing, and it was just now 2pm as I glanced at my phone (again). Itold management that service staff should be better trained to provide better customer service, that they should be transparentif they were closing early rather than lying at telling us they stopped service at 1pm. I motioned multiple times toward theopen kitchen which was definitely still in full service and preparing orders. Management very much so was unresponsive to mysuggestions to improve their training and customer service. Attempts were made to “explain away” inexcusable behavior on thepart of their hostess (lying and misrepresenting their operating hours). I asked that excuses and “smoothing over” not beattempted, as what I had experienced was legitimately not good service, not transparent, or even marginally acceptable standardoperating procedure for a restaurant. Snark was definitely on the menu from the hostess (prior to speaking with management) aswell as the manager / bar manager herself. When I told her I would never be returning there I was told to “have a good day,”which I responded with “you too,” and received “I will,” in response (snark). No attempt at an apology or “sorry forwasting your time” or “sorry for the mix up” or “sorry for our hostess giving you incorrect information” about whenthey stopped service (2pm not 1pm) was given. My family usually hit this spot for weekday happy hour or weekend brunch / lunchservice. I will never be back and will encourage everyone I know not to bother darkening they door of this place again. Read more

Soft flour tortilla, Crispy chicken, garlic mashed potatoes, pepper gravy, cheddar....oh man, order two!

This is not a small plates place. Definitely full meals and not stuff you can share. Other than the appetizers that is. I think... it’s misrepresented on Google and likely should be changed. The menu is great though! Definitely worth a visit while you’rein Louisville. I don’t think this location is for tourist though. It’s in the middle of a neighborhood area and very clearlya family type setting. When we walked in, a bunch of outsiders, we definitely got looked at. So maybe stick to the downtownlocation if you’re not from Louisville but it’s still worth a visit. Read more

Came here for brunch with my wife and a few of our friends. Atmosphere was great and the vibes were good. I got biscuits ‘N... gravy with a side of loaded tots. My wife got Pancake Tacos and said she loved them. Food was great. The loaded tots are a MUSTGET. We will come back again! Read more

Our experience was definitely worth 5 stars. We were celebrating a birthday, and although we didn't make a big deal about that,... every part of our dining experience was fantastic. We had a reservation, seated promptly, server was fantastic, all appetizersand drinks were good, and dinner was tasty. Portions are not huge, but you definitely won't leave hungry! Will definitely visitagain! Read more