Reviews for KFC in Louisville, KY
They had the dining room open at lunchtime when I went in to get carryout, which is a huge thumbs up in my book to start the... experience. Staff was friendly, soda from fountain in lobby was good and not flat or watered down like you get sometimes at fastfood restaurants. Food was ready in a timely manner and dipping sauces were offered and given. Chicken tenders and biscuit weregood, soft and fresh. Fries were a little undercooked I think but I don't go there for the fries included in the tender combosso that wasn't a big bother for me or decrease my rating. Five star experience in my book and would go again. Read more
Manager was rude about the use of the bathroom after we purchased food. My girlfriend went inside to use the restroom and asked... if there was a key to the restroom. Manager said no. Another employee came out and unlocked it. She was being racist. Addressthis issue. Read more
This location, minus the exit and traffic were fast, courteous and polite. My mother in law was very happy with her order.
Ordered online and waited for a notification to pick up my order when it was ready. Arrived to find out that my order was not... ready despite the website telling me it was until 20 minutes later, after I've seen countless of people who came later than Idid receive their orders much more quickly than me. Also employee on the intercom was very rude when I politely asked if I hadto come inside to pick up my order because I requested online to pick up my order from the drive thru window... Of which sheresponded "yessss" in a condescending tone that I did not like. And that's without even mentioning that while I was waitinginside I saw the manager (wearing black & white striped uniform) handling food with a SINGLE glove & the other with her BAREhand on ALL of the drive thru orders. Needless to say I was disgusted & will not be back! Read more
This was one of the worst customer services I've ever experienced anywhere. After waiting nearly 15 without moving. Watching... employees sitting down, walking slowly to take orders to cars parked. When I ordered original wings, I was very rudely screamedat by employee (manager) that 22 ninueles wait. I miss understood her saying thihhte I when she meant original. Very rude,terribly unaffected. I will not return as long as these employees provide serviceThis was Fruday, 10/1/21pm minutes to get inthe drive thru lane , I waited almost about 10 additional Whike wa Read more
Chicken dinner was great. The drive thru was slow and the clerk had all of my order wrong. I ordered a 20 piece he had me for a... 30 piece meal. I wanted original, he had extra crispy, mac n cheese instead of green beans. Was a bit frustrating. Read more
got a 20$ fill up and this was supposed to be a eight piece bucket.. Nope only six.. & the two large mashed potatoes I got as... sides had enough in them both for a total of three servings. Minus the gravy.. no gravy at all. Plus chuncked onions in the coleslaw. The only thing good I've got to say was the Cashier's customer service @the drive thru this evening. Read more
Love the Mac & Chz. Chicken better at Popeyes. More flavor and choice of spicy.