Reviews for KFC in Louisville, KY
People like to hate on KFC for whatever weird reasons they have. But this store has always done a great job. Never messed up an... order. Always quick land finger lickin good. What?s not to like? Read more
This place was great, I loved the food and the people seemed comfortable in the atmosphere working there, music was jamming I... loved it Read more
This place is the sorriest place I have ever seen. They tell you they are out of this and that because they are to lazy to make... it. Only KFC that is out of original chicken atleast 3 days a week. It should be shut down permanently Read more
I asked for 2 wings dinners! I couldn?t get what I wanted they said one crispy and one original . I asked was the dinners fresh... , guy got smart about him only taking orders and the money . I said ok well I?ll check food before giving you my money . Mssmart nasty manager came to window to tell me she was NOT going to open a 6 bag of wings just to cook 4!! WHAT??? I looked ather like she lost her mind . Talking to me as a customer and telling me you aren?t going to cook what I want !!???????????????????????????? Before I could even comment she SLAMED the window in my face and walked off!! Unacceptable ! Notthe one reporting to corporate and on all social media platforms . I?m not going to spend my hard earned money and get poorcustomer service and can?t get what I want Shame on you ms manager !!! Read more
Very rude drive thru staff. I am not one to leave bad reviews but it was ridiculous. I ordered and pulled up to the window where... I was handed my food and I offered my card. Staff immediately said "I'm gonna need that back, I TOLD you at the speaker we arecash only" and forecfully grabbed the food bag as if I was going to drive off with $9 worth of food even though I was activelypassing it back through my window to her. I said I didn't hear her (and neither did my passenger, and we were not playing anymusic or talking when we pulled up to the window). She then says "there's a sign on the speaker." There was not. Her tone wasrude and all she had to do was ask "do you have cash?" And I would have paid for the meal with cash. Instead we just left, notworth it to pay for food from nasty staff. Read more
Staff was really nice. Took a little long to get food considering we were the only ones there there at the time. Food was... good... If you like kfc Read more
We stopped into this KFC for dinner recently, more out of convenience than anything. KFC is pretty reliable. We were ready for... easy and reliable, and that?s what we got. I really like the aesthetic that KFC is moving towards. The combination of tables &chairs, counters, and some leather(ish) furniture. It presents a cool, contemporary look. The hanging lights keep the placewell lit and contribute to the contemporary appeal. The only thing I don?t like about it in the newer restaurants I?ve visitedis the counter design. While it looks cool, the placement of the overhead menu boards in relation to the counter and the foodprep area are counter-intuitive to hearing what the customer is saying. In every trip I?ve made, the person has had to ask thecustomer repeat something when ordering. The fans, beeping kitchen noises, and drive-through sounds are louder to the ordertaker than the voices of the customers. This is a design issue. If the menu boards were back further this wouldn?t be aproblem. But that?s not what this is about. The restaurant was very clean, looking like the floors had recently been done andthe tables were spotless. The staff behind the counter was busy food-prepping and order-assembling for drive thru orders, andthe person at the counter (whose name I don?t recall) greeted us with a smile. On this visit I was determined to try theNashville Hot chicken. We went right up to the counter to order (we were the only customers in the restaurant at this time),and placed our orders quickly (after repeating parts due to the previous paragraph) and took our seats. It didn?t take long forour orders to be ready. The Nashville Hot chicken was good, but not remarkable. I got the feeling they took regular chickenstrips and dipped them in a sauce. The sides (KFC makes THE BEST cole slaw) and mashed potatoes were, as ever, reliable. Mywife had the Chicken Pot Pie, and you can?t go wrong with that. No complaints about the visit, re Read more
The food here was better than most other locations I've been to. The service was good.