Reviews for Jimmy John's in Louisville, KY
Came in to get food. Had to use the restroom and was told that I have to go down the street to use it because of a code issue,... soon as I headed towards the door they decide to throw the chips I've purchased at each other, told them before I left that Iwanted new chips, when I came back from the restroom they stated that that's just what they do, I told them, well if that's whatyou do then I should get a refund because ain't no telling what else yall do! He cut me off and said have a good night and Ileft. I'll never patronize this business again. That service sucked and why would you play with someone's food that just paidfor it as soon as they walk away. Read more
Honestly one of the best experiences ever. Me and my husband came in around 10pm and everyone working was hilarious! The music... was great and the banter between the employees and us was spot on. My new favorite yimmy yohns! Read more
Visiting my sister @UofL campus & we had a rude & disrespectful encounter with one employee in particular while ordering. Not... only were we rushed to order but made fun of my boyfriend in the process. Such disgusting behavior from a grown man. Receiptsaid his name is Tyson. Told my sister to stay away from this location. Employees seemed careless and all around unprofessional.yikes Read more
Ordered food for delivery, website said it was ?out for delivery?. Usually doesn?t take them long at all to deliver. With this... order plenty of time had passed with no call, no knock on the door. I happened to open the front door and there was my food, onthe ground, right in front of the door to be stepped on. Covered in ants. I called the store to speak to the ?manager? whoproceeded to argue with me because I ?didn?t make a note on the order for them to call me when they delivered it?. They usuallyalways call without me needed to ask them to. But I guess no one could be bothered to call or even knock on the door beforeputting the food I paid for on the ground (instead of on any other surface available on the porch). The only other issue I hadpreviously was having the wrong sandwich delivered to me but that was resolved with no issues. They must have new (worse)management and/or delivery people. Read more
I lowered my standards for Jimmy John?s years ago but this is a whole new low. 30 minutes after I ordered, it said ?out for... delivery.? An HOUR later, it said it was delivered but it definitely was not. I called the store after another 20 minutes ofwaiting just to ask where it was and the first thing out of their mouth was ?will you actually be outside waiting this time?Because he drove by already and called you but you didn?t answer.? I explained that I had been watching the window the wholetime and never received a call. They rudely said ?fine he?ll be there in 8 minutes? and hung up. After ANOTHER 20 minutes theyFINALLY arrived and my sandwich was wrong. They apparently called the wrong number, a perfectly understandable mistake, but therudeness was unacceptable. I am FED UP and will be encouraging my coworkers to order elsewhere. Read more
This Jimmy John's location is a favorite lunch spot of mine. I frequent here for the past several years. They always have a... great sandwich. They used to be "Freaky Fast" at all time, and you'd be in and out in just a few minutes. But since COVID andonline ordering, you either need to be prepared to wait 5-10 minutes during the lunch hour, or go before our after to get in andout. Still a great sandwich and their service is typically top notch. They just get a little bogged down during the lunch hour,and their staffing during it. Read more
Im here at this store. The guy was in the back. He finally came out. Told him what I wanted with extras. He completely... disregarded my preferences, wrapped my sandwich and told me he was done making it after I expressed he didn't add myspecifications. He told me tonadd my own mustard ! He then told me it was cash only and then threw my sandwich in the trashsaying he was closed. Read more
This is the best Jimmy John's I ever been too I always come during 9pm and the guys there are awesome to be around. The younger... guy makes my food pretty fast and it's always right! Read more