Reviews for Jimmy John's in Louisville, KY
Been coming here on and off for a long time and frankly the quality is just gone. The bread isn't cooked enough, the people are... rushing so fast they don't hear your order correctly and due to their POS system not showing you all the modifications (just thelast item pressed), we can't correct them if they make a mistake and fail to repeat the order back - as this doesn't seemrequired. Even the things with no modifications aren't made properly, as there will be missing steps (no mayo when there shouldbe, no lettuce when there should be, etc.) Or they will put so little on that it feels genuinely insulting to call it "present"(three small chips of onion, 10 little lettuce shreddings, and 3 tomato slices that are all the Quarter sized end pieces is notwhat I would consider reasonable) Forgotten and misheard order details, poor ingredient quality - mostly due to being rushed,and poor construction and frankly I will just go the Jimmy John's down the road. Read more
Food is great, fast service. Parking can be a pain.
Went in to this jimmy johns the other day and had great quick service. I come in today and an older worker beat me to the door... only to let it fall in my face. Food was good until I found a short curly green hair on my tomato.... Read more
My wife and I went to two different locations due to location. Neither location had their employees wearing masks. I understand... that this has become a political issue. But it is not! My wife is immune compromised and I can tell you that I will not visitagain. Especially when employees prepare food without a mask. My advise to Jimmy John's: get on board; stop being a distraction! Read more
Great place to go to have a good cold cut sandwich. The roast beef is really yummy. Had the #10 sandwich. So if your feeling... hungry then go here. Read more
Ordered 2 sandwiches togo, only 1 was made correctly. When I returned home I called, asked to remake the sandwich with NO... condiments. The worker said okay with no problem, cool... just to get home w mustard on the sandwich. Never mentioned mustard onthe phone. 2 sandwiches gone to waste. Read more
I stopped there with 2 other people on Sunday around 3 o'clock. The sandwiches were awesome, and the employees were polite and... professional. The bread tasted fresh and the sandwiches were all dressed well. I will definitely stop at this location again. Read more
One of the things I like about Jimmy John's is that they know what they're good at and they to it well. Soups? Nah. Salads? ... Nah. Sandwiches? OH YEA! They've got a great selection of sandwiches but years ago I discovered #5 (The Vito) and it's beenmy go-to ever since. In the 5+ years we've lived in J-Town I've been to this location dozens of times. When I've eaten in thestore has been clean and well-maintained. Even in the throes of a lunch rush they manage to keep things looking tidy. And whenit comes to food preparation? Freaky Fast is no joke. They are just that. The personnel here are always friendly and helpful. Even when COVID jacked up everything on earth I'd visit this location to pick up an order and everything was 100% inorder. I've use the Jimmy John's app a number of times and while nearly every fast food chain now has an app, Jimmy John's isactually pretty user-friendly and doesn't bury you in sub-menus. High-Five for that! It saves me time and gets me in/out ofthe door quickly. I'm glad this Jimmy John's is the one that's closest to my house. I've never had a problem with an order andeach experience with this location has been great. Read more