Reviews for Einstein Bros. Bagels in Louisville, KY
My girlfriend had come here once in the morning and ordered a coffee and a bagel. She got her bagel in a good amount of time.... That was good. She had her bagel. But then, her coffee didn't come out. She had to wait thirty minutes for a coffee and itwasn't even what she ordered. That was first time there so it was a terrible first impression. Then she decided she'd give themanother shot because she really wanted to like the food and the restaurant. No. It took 15 minutes before she asked where herbagel was the second time. Then they told her AFTER SHE HAD BOUGHT THE BAGEL that they were out of that specific bagel. Note. Itwasn't busy when she went. So they instead told her that they were going to give her a bacon bagel instead. 10 more minutes goby... no bagel... 20 minutes go by... still no bagel... it took a whole thirty minutes for them to even start making the bagel.It's honestly ridiculous that they are so careless that they can't even get an order right. It's also ridiculous that it took 45minutes for her to get a bagel that had some bacon slapped on it. I could make that in five minutes. Also want it to be madeaware that by the time they had given her her bogus bagel, her coffee was melted and wasnt good anymore. She had given thisplace a second chance and they took that chance and stomped it into the ground. It would have been fine if it was one time butit was both times that she had gone there. Also note how this is A CAMPUS RESTAURANT. People don't have time to wait thatfreaking long for a bagel. A BAGEL. This needs to be fixed immediately because it's honestly ridiculous and VERY unprofessional. Read more
Love their lunch bagel sandwiches but they?re always out of Mayo these days ????
The food was out very fast and I was able to get my drinks quickly. But I had ordered a cheese pizza bagel and instead was given... a pizza bagel with pepperoni underneath the cheese. Luckily, my friend, who is allergic to pork noticed this before eating herbagel. Read more
Great for a quick on campus coffee or snack. The coffee is very similar to Starbucks MUCH quicker than the on-campus busy... Starbucks location. Read more
I don?t think I?ve ever bean more annoyed and I?ve never left a review anywhere before. There was 3 people in line including me,... I ordered a chai tea large. That?s all. I waited for 20 minutes as people ordered and got their food, waiting for my ONE drinkat the counter. Finally after 20 minutes THE SAME PERSON that took my order asked me what I was waiting for ????. After waitinganother 5 minutes I got my drink. This is literally on campus, students don?t have time for this. Never been so annoyed. Read more
First visit and I will be going back. I purchased a hash brown bagel with turkey sausage and egg plus a strawberry banana... smoothie. This meal was delicious! Read more
They're pretty slow around rush times, so don't go if you have to get to class anytime soon - can take 1/2 hour or more to get... your food if you go around lunchtime. I love the menu options, and the lattes are great, but the slowness and the fact that whenthey're hurrying, they cut corners, makes this a less-than-ideal experience. Go when they're not busy, though, and I recommendthem highly. Read more
great when they?re not busy, but as soon as there?s any line they are super slow, inaccurate in orders, and semi-rude. food is... great and coffee is good. Read more