Reviews for Baskin-Robbins in Louisville, KY
Ordered a cake a week ago for my 9yr olds birthday. Show up at the pickup time and they didn?t make it. Girls in the store... called the owner. He said they didn?t get the order and it wasn?t his fault. Then said he didn?t have any white cake/Oreooptions to substitute. How did he know what my order was if he didn?t get it? He wouldn?t call another store to see what theycould do. He said he?ll process my refund Monday but I bet I?ll have to call to get it done. Read more
no welcoming I went in the place and no body said hi or what would you like to get. I waited and after 3 minutes I managed to... order and when I asked to get a bag, they didn?t put the ice cream in the bag. when other people came in after me, they werewelcomed. Read more
Good ice cream, many good flavors. Tables were kind of dirty.
EVERY TIME I go in here, and I mean it?s been decades now?(I think!) they?ve been nothing but kind to me. I always tip them!... They deserve it! I try to avoid peak times bc of the pandemic, so that helps too. I honestly think ?mama?s making cookies? andNOW THE NEW ?inside out apple pie? are the best flavors I?ve ever tasted. If you haven?t tried them, don?t walk- RUN! So yum????!! I?m going to go today! Read more
I can?t believe I got here at 9:30pm and they say their manager told them to close when the door says 10pm and even online they... open till 10:00 and I come here every Tuesday and they open but tonight new crew and they closed when they want to so now willnot come here again and go to other one. This is completely not right. Another loyal customer lost good luck Read more
Ordered at 9:32. They close at 10pm. Order accepted. They canceled my order 2 minutes later because ?they were closed?. Now I... have to try to get my money back from Uber. Been doing that for ~15 minutes. Fun stuff. Read more
The staff was friendly and the ice cream was great. The store is still set up for COVID protocols. No seating. Markers on the... floor for social distancing. Etc... Read more
Great ice cream!