Reviews for Arby's in Louisville, KY
Great location. No one has service or speed like Chick-fil-A (take notes Arby's) but this location isn't bad. Typical fast food... joint. Read more
Sandwich and fries left a lot to be desired. That new rib sandwich was lukewarm along with the French fries. Had the temperature... been hot, it would have been an excellent meal. Read more
I enjoy visiting here during lunch break once in a while . Food and service is always fast and good. I love Arby's sandwiches,... but I still believe it's a bit pricey for the product. Read more
I came last week with a email coupon for my birthday for just a free small fry and free small shake with purchase of a sandwich.... Not even a great coupon. The coupon states show this email to them. I went in the drive thur and told the cashier and I pulledaround and the manager was waiting for me. He told me they DON'T HAVE A SCANNER AND THEY CAN'T SCAN THE EMAIL. I said itstates show them the coupon. HE AGAIN TOLD ME THEY DO NOT HAVE A SCANNER AND THEY DON'T TAKE ARBY EMAIL COUPONS. He wasn't evennice about it, he looked angry that I tried to use it, like I was scamming him. So I paid and left and called corporate. Theytold me that on his register there is a button for birthday coupons and all stores are trained for this. I did get a free mealout of this. I still love Arby's but I will never go back to this location again. Just wanted to say, their Corporate officereally cares and my 1 star rating is for this location only. ARBY'S CORPORATE SHOWED OUTSTANDING CUSTOMER SERVICES but thislocation does not. Read more
This Arbys is on point guys. The food was good, hot, freshly made. Everyone was polite. The manager was communicating with his... kitchen to catch up on food times and I heard him encouraging them for their hard work. Best Arbys I have been to in awhile thisexperience. Read more
Order was exactly as I asked for! Which shocked me because usually are order is missing items (Not from this Arby's!) I just... chalk it up as out order being so large, but NOT here! I was super impressed. & not a long wait @ all. Thank You so much we willdefinitely be back FORSURE.. Read more
This was an absolutely terrible experience. I went for my mother, the line was incredibly long however they moved it along quite... swiftly so I waited. Her order consisted of Farmhouse crispy chicken salad/ranch dressing, and for the first time she wanted totry the pork rib sandwich. She doesn't like cheese so she asked me to order it without Gouda. That's is what I ordered for herand I had asked for a small chocolate shake and was prolly told the shake machine was down. Well unfortunately her sandwich leftmuch to be desired. I have attached a photo of what it looked like. Missing onion straws, and I would say meat, as well as bbqsauce. Highly disappointed??. Read more
The milkshake was AMAZING!!! The food was good. The customer service wasn't great. Drive thru was super slow.