Reviews for Wendy's in Louisburg, NC
This place has got the last of my money for the unsatisfactory customer service and the mediocre food. 10/12/22 was the last... straw! I ate a son of baconater meal almost completely to discover and acrylic fingernail in my bag! I am livid and utterlydisgusted so i go back through the drive through to get some sort of rectifying response and instead got nasty attitudes andaccused of putting the fingernail in my bag myself. There was ZERO assistance from the manager on duty that night. It was almost9p.m. I did receive a refund but I explained to the staff it wasn't about a refund, I wanted someone to accept responsibilityfor this nastiness! I called corporate and am still waiting for a call from the store's district manager and have yet to hearfrom him. The employees act as though Wendy's or any establishment owe them a job and that they are indispensable. Basically,customer service skills are TRASH!! Then they want $15.00 an hour, the nerve. One employee stated that "whatever happens after Ireport this that she was still going to get her nails done no matter what rules Wendy's has". This proves that the manager deptthere is lacking and need to also get re-evaluated because I know for a fact food establishments you are not supposed to haveyour nails done no matter what position you work because it is unsanitary. But they don't care. Throw the whole restaurantaway!!! Read more
Wow! We had a fantastic Spicy Chicken Sandwich with French fries...uuummh Good! Next time you're near one...try it. Say follow... me too...yeeeehhhha! Sandwich was very good ???? Read more
We always love Wendy's food. My husband had stuffed baked potato and burger. I had the new hot honey chicken grilled was... delicious. Read more
I'm going to give this Wendy's location a 2 star review mostly due to the fact that the restaurant itself is very dirty. Stained... carpet, looks like the place hasn't been cleaned. This location could use an overhaul. EVERYONE that I've talked to has alsocomplained about the very long waits during lunchtime. Most people have said that due to the long wait, they avoid going to thatWendy's and opt for other restaurants. The first time I went the wait was not all that bad, however we went inside and notthrough the drive through. Wendy's food tasted normal from this location, nothing to really complain about, it's typical Wendy'sfast food. Read more
Do you remember when Dave Thomas would get on the commercials for Wendy's and say they were hot and juicy? Well? Guess what,... they're not juicy. They come hot but they're not juicy. They dried out slabs of meat. They're precooked stacked and heated up inthe microwave with a hunk of cheese on it just before it was on your sandwich. I don't know about the hot and juicy anymore. Ithink that's going it all. Wendy's Read more
This place claims it's "committed to serving you", but this couldn't be further from my experience today. I'm sitting in line,... now for over 25 minutes (traffic behind me is backed up in the street). I finally got to the order window, but then I was askedto wait an additional minute. I thought this was fast food? After hearing someone fumble with the microphone, I finally wasgreeted and placed my order. I had questions about the items I was ordering because the menu isn't illuminated properly. Who'sresponsible for this facility? There is trash on the floor and MAYBE three associates working, but I can only see two. DO NOTCOME HERE. UPDATE: Upon inspecting my order (which was only 3 kids meals) I discovered the onions that my kids wanted weren'tadded, and there were no toys for my kids. This place could not have been a bigger disappointment. Read more
Let me tell you...This is the WORST experience I?ve EVER had with a fast food restaurant! The staff was so rude and short with... me, interrupted me and I just didn?t like the experience. The nuggets I had gotten where half frozen and half done, not onlythat but they where stuck together!!! I will NEVER spend my money here again.. absolutely disgusting Read more
Fries I mean salt with potatoes were soggy and they never have any drinks. Burger did not have hardly any mayo or anything on... it. Read more