Reviews for Starbucks in Los Angeles, CA
I live local to this Starbucks so I'm always placing a mobile order and walking there to get it. I ordered a venti white... chocolate mocha with whipped cream on top. I heard my name but another lady went up and grabbed the drink which i assumedwasn't mine because it didnt have whipped cream, thought we had the same name. She sniffed it handed it back and said that itwasnt hers. 20 mins passed from when I ordered, still hadnt received my drink. I ask the barista about it, she hands me the cup.And i told her to remake it and explained why and she got mad. asked to speak with the manager, Val and im sure she overheardeverything and she completely ignored me. Smh. i'm also writing to corporate cause there are several problems: - Orderaccuracy - Unsanitary order handling procedures - HORRIBLE customer service Read more
Worst coffee cappuccino I ever had! Yuck..paid over 4.00 for a tiny cup of warm water w foam on top. NO MORE! Then they raised... their prices! ???????? Read more
Such a busy one, but coffee is Gr8 like always?
Great, spacious and recently renovated Starbucks. Staff is great but the facilities really shine. Super big area for picking up... and ordering drinks, as well as nice seating. There?s also an area outside the door with a drive-thru style window for people onthe sidewalk to pick up mobile orders. Easily one of the nicest Starbucks Downtown. Read more
This happens constantly when your drinks are being neglected due to the crew taking priority to people they know and as well as... pleasing the mobile order people waiting. Also do not forget the drinks in the blender and forget about them adding to the wait.The worst part is waiting and seeing the cup in the line just needing a lid but still being neglected...get it together. Read more
Easily seen from traffic in busy downtown LA. MY soy mocha latte was the perfect temperature and the ingredients tasted fresh.... Friendly baristas are always a sight for sore eyes! Plenty of space to sit comfortably and even to study/read. Read more
*Update: renovated location and much better service howeve, skip this location if you plan to plug up...there are no plugs.... Plenty of tables though. A little less cold than other SB's in the area too. Read more
Kind staff and decent coffee. The Wifi works well