Reviews for Starbucks in Los Angeles, CA
The service is terrible. Orders are often wrong and wait is rediculous at peak hours. To make matters worse, when ordering... online, many options are available but when you arrive to pick-up they will tell you they are sold out. 100% of the time iveordered online i've had to change an item because it was sold out. Similarly, i have ordered a strawberry acai and mangodragonfruit refresher with no problem only to recieve a drink with no fruit in it, no liquid. Had i been told they didnt havefruit i wouldnt have ordered it which is frustrating. Ive also had the experience of trying to order a food item through thedrive through only to be told it was sold out which is fine. The problem with this is that when i pulled forward i heard the carbehind me order the exact same item and was NOT told it was sold out! For whatever reason i was'nt allowed to order this itembut the person behind me could???? Ive never been rude to the workers nor have i ever tried to disrespect them so i dontunderstand what could bring them to do this. Overall i would stay FAR AWAY from this terrible starbucks. Read more
I understand that this store is busy with customers, mobile orders and drive thru. With that being said I think the importance... of getting orders done fast has diminished the quality of the beverages or get the orders correct. I also understand that somepeople don?t know how to wait and then this results in incorrect orders. I think what Starbucks should do is stop chargingextra for stuff since they sometimes get added and sometimes they don?t. Read more
A customer is currently screaming in here. It's been going on for 15+ minutes. Management/staff hasn't done anything or asked... this individual to leave. Drinks are taking forever. This is the worst Starbucks I've ever been to. If you can, avoid! Read more
Very good service!???????????I was doing Uber eats delivery, everything was great, I'm giving the 5??????because Adrian helps us... with a very excellent customer service... My son and I appreciate it! For sure I'm going to keep coming here, plus doingdeliveries ??????????????????????????????????????? Read more
One of the worst Starbucks when it comes to specialty drinks made a drink for me three times and each time it got worse. to the... point I had to just ask for my money back not to mention the wait time for each was ridiculously long to begin with and then forthem to backtrack basically at Starbucks for a whole hour if you want a quick trip to Starbucks this is not the place Read more
I love going here. The drive thru line wasn't that long. The workers are always kind and friendly and respectful. My oldest son... took me for my Vent Mocha frappe with a double shot of Expresso. Omg I love them. Read more
This Starbucks is amazing? and mainly because of the people, one in particular stood out to me exuding pride grace and such a... great attitude?she even remembered my name and it was only the second day she seen me. This employee?s name is Dawn I loved herbright bubbly personality and this Starbucks is lucky to have such an enthusiastic employee and on thanksgiving at that kudos toyou Dawn you?re great ???? Read more
I had a great experience here with Maya! She was very welcoming and had a bright smile. She answered my 5 year olds question and... didn?t ignore her! I don?t usually come to Starbucks but I will come here more often because of this experience! Read more