Reviews for Starbucks in Los Angeles, CA

Friendly staff. They had a staff member handing out the pre ordered drinks to people this morning so that people would not touch... ones that are not theirs, which I appreciated. Read more

I came in to get a drink and I wasn't sure what to get. Alex assisted me and I told him what I was looking for. He suggested a... new drink I haven't tried. HE WAS SO PATIENT and helpful! I loved his customer service. I think we need more people like Alexworking in customer service. Thank you for my black tea lemonade and strawberry puree! Thank you for your help, Alex. Read more

A girl employee with two piercings on her lips is unbelievably rude. He is always sullen, working slowly. She made my order and... made me wait in front of the coffee machine for 10 minutes. And she has an incredibly careless attitude. Can you give me mycoffee now? I said. And I finally got the coffee. If your employees are also unhappy working at starbucks, you should tell themto find another job. This girl is absolutely unhappy working there. Read more

Choco-tastic! Fast service and delicious drinks! The java chip frappuchino is the chocolate-ist one I?ve had yet... and I try... one at every location. As a chocolate lover, I?d almost say the chocolate flavor was too strong. Thanks for the chocolate fix!10/10 would visit again. Read more

Nice place. Staff treats customers with respect and and even exudes that small town feel towards the regulars with... courteousness, pleasant banter, and deferential treatment of several seniors. Deeply impressed. Read more

Truly the worst pastry selection. And after noon, only Pikes Place coffee.... It tastes like coffee after the 2nd drip. I want... nice touch coffee anytime--- without waiting for an americana if they have time.... Read more

In terms of employees with great attitudes and exceptional customer service, this store is unmatched. Honorable mention to Kat,... who is never without a smile and a heartfelt compliment; qualities which are becoming rarer and rarer these days. Keep up thegood work, spreading joy and serving up great coffee!! Read more

The majority of the usual staff are EXTREMELY rude and inconsiderate. My drinks are usually messed up in one way or another and... if you have questions you are greeted with major attitude. Most recently, I had two baristas mock my beverage saying "who evengets frapps? UGH *EYE ROLL* Why are they even popular?! I don't get it! SO annoying!" I was also mocked for asking for a drinkthat was apparently a summer beverage. Despite having gotten the exact beverage this past Friday. The barista very sarcasticallysaid" that's a SUMMER DRINK. This isn't summer. I guess no one told you, SUMMER IS OVER NOW. " It is Oct 15th. One, summer onlyended on Sept 22nd. Two, this beverage was never marketed as a summer drink. Three, this was all said with the most disrespect,condescension and sarcasm possible. The barista also made fun of a college aged man who asked if the electrical outlets werefree to use to charge his phone or if he needed to make a purchase. He was spoken to like a child and told "hmm well yeah,they're probably over there... Where the outlets ALWAYS ARE." There are a couple friendly baristas here, but the majority (whoseem to be the ones always working) are major JERKS. Their location to my apt is so convenient I haven't blacklisted them longago as I should've. But with the horrific attitudes and inability to consistently make proper beverages or remember all of yourorder, it is not worth it!!! DO NOT GO HERE!!! Just go down to Venice Blvd and head west, the Starbucks right there (by sproutsand CVS, across from In N Out) is significantly better with MUCH nicer baristas and actual customer service. AVOID THISSTARBUCKS AT ALL COSTS! I WILL NOT BE RETURNING! I am including pictures of the two baristas who were so rude today. The one atthe register with the beard and the tall guy with the hat making the drinks. All unprofessional behavior from today cited abovewas carried out by these two. AVOID! Read more