Reviews for El Pollo Loco in Los Angeles, CA
I ordered a double pollo bowl. The chicken resembles pulled pork. The rice tasted old with hard pieces. The beans were watery. ... I will never eat at this Pollo Loco again. Nasty. Read more
This Pollo Loco location has to be the worst. The chicken was old, dry and uneatable, I ordered from this location at least 3... times and would be the last. They sell cooked chicken left over from a day. The quality of this place has gone way down. Themanager needs to be fired. Read more
My husband and I enjoyed our lunch here very much. Very surprised of how hot and fresh all the food was.
I have been coming to this pollo loco since I was young. I go every week and lately a lot of homeless are inside eating walking... into the restroom leaving their bag of clothes there and leaving. The restroom is honestly very dirty. Toilets are clogged thefloor is filthy. Not what it used to be. Staff is very helpful though. Read more
I?ll start off with the good. Great customer service and attitude. However this location NEVER has two things that I come here... for. I?ve come two days in a row to give them a chance and no shrimp. Before I would come here for the beyond meat. And theywouldn?t have that for weeks at a time. If this location never has what they say they have on the menu so the public a favorand just take it off the menu for this location please. It?s false advertisement. Read more
The food is fine but this location frequently gets orders wrong or is missing items from your order no matter how clear you are... with what you want. I?ve had to come back multiple times for my order being wrong or because I?m missing some items. Read more
how do i describe this...i love el pollo loco..idk if this was isolated or if this is something that happens often i bought food... for me and my partner and she saw what im going to show you on the picture. (there is a maggot in the brocoli). This isdisgusting..this is the most unsanitary thing i have ever seen in any restaurant period...i know if i call them they will tryand shut me up with a free meal but i think everyone deserves to know how nasty they are...i wont be going back to theirrestaurant ever.... Read more
The quesadillas and chicken are great. The burritos could be bigger.