Reviews for El Pollo Loco in Los Angeles, CA
I love the chicken burrito, it took awhile to get our order, I thought they might of forgotten my order?
Jessy the manager was rude and dismissive and wouldn?t let me pay another way. Told me to shut up and made me feel embarassdd
They got me again. I told them juicy chicken in the drive thru but I forgot to check my bag. Wammo - You better tell them Juicy... chicken and check your bag before driving off. or else you'll get dried out over cooked burned and small pieces of chicken. Theylove to give this dried chicken in the drive thru.. that way you just drive off.. check your order before you go.. they try touse all of their chicken.. even the older stuff. Aug. 30, 2022. Read more
Try to treat my friend for lunch and I'm thinking of the yoshinoya but the restaurant in corner of Washington and Venice Blvd... was close so here I'm El Pololoco instead #yummmm Read more
Good service very friendly staff their service is great. If some is missing in your order they always are able to help you and... solve the problem without complaining. Read more
The place is ok but they mix their old chicken with the fresh chicken. I bought a 16 piece and half of the chicken was dry and... old. Read more
The food is great. The only problem is that every single time I do an Order online or ask someone to order food through the... drive thru they don?t give the order how they ordered. I few min ago I asked my boyfriend to pick up a tostada salad withcilantro lime dressing and an extra one with avocado. He came home and when I opened the bag there was NO cilantro dressing atall. Just two small green sauce and 2 red sauce I didn?t ask for. I ate the food with only the 2 green sauce instead of thedressing since my boyfriend did all that effort to get me the food and I was starving. But seriously ??? If you don?t want togive an extra cilantro dressing or charge for it then its fine but at least GIVE the one that the order comes with. Justone!!!! It?s not the first time that I order online and I don?t get the right order. Read more
The only pollo loco around the area so I have to suffer the horrible service.. they never listen to you in drive thru and always... forget the items in your order but gladly charge you for them Read more