Reviews for El Pollo Loco in Los Angeles, CA
Drive thru after 9 pm and was fast service, but forgot our drinks. Chicken avocado burrito and taco was okay, nothing extra... special. From the first minute, there was a homeless person that hanging around outside, insisted us to buy a food for him. Read more
Food was delicious ???? however their customer service could do for some adjusting! Perfecto need tew be retrained on the... register or put on the grill... Read more
I love the salad ???? the food is really good! the reason why I?m giving you guys 2 stars is bc of the really bad attitude that... the workers have towards customers. All I can say is that I don?t like the way they treated me yesterday in the drive true theytook my order wrong besides that when I told the guy that he gave me the wrong item he got mad and yes he changed it for theright one but when he was going to give me my order he almos throw to me. He didn?t apologize, now he gave me the ordenincomplete. It was missing a fork and the salsas. I ask the lady that was next to him for those items she gave it to me but whitthe same attitude. I wasn?t mad when I got there, I been at the restaurant so many times.but I am tired of the bad service thatthey always gave me. Read more
Either the store is reserved sauces from a shortage, but they didn?t give me the amount of sauces I get. The food was great, but... the customer service could be better. Read more
Service was poor. They were only waiting on drive thru customers as we stood in front of the register waiting for 10-15 min... before anyone took our order. Then they for got part of our order. Location is very dirty with lots of bums hanging aroundoutside. The whole parking lot smells like pee... Read more
Place is always kept clean, big plus. Not too busy tonight, another plus. Chicken was spot on and the salsa...???? Everything... was perfect, it was a good day. Here's a picture of their menu. Might have to flip phone to get better view of menu. Read more
I like the food a lot and it's the first time I came here. The quesadillas were literally just tortilla no cheese no chicken. My... burrito had a piece of BONE!!! My mom bit it and got hurt. So dangerous. Read more
I?ve come here a few times and it always an okay experience nothing bad or great but my advice is double check you order before... you leave cause it always happens that my order gets messed up or something is missing. It?s not the end of the world but justdisappointing getting home or to work and noticing when it?s too late. Read more