Reviews for Panda Express in Los Angeles, CA
They often take long. I started to order through the app because I wanted to save time and they still make me wait like 15... minutes, exactly. Because they didn?t have a side I wanted. I either have to sacrifice for the side I wanted and get somethingelse or wait for the side to be ready. Also, when I wait for the side to be ready, they eventually finish and then realize thatanother side that I wanted isn?t ready, so I have to wait another 15 minutes after having already waited 15 minutes for thefirst side. I?m assuming they need better management or better strategy cause they take long. Read more
young Latina girl working front line Saturday morning 10-29-22 at 10:40am Boyle heights Panda Express was purposely pesty and... rude asking me 4 times can I get you anything else? Why ask that often! treating customers so dumb. Her high pitched voice soundlike Mickey Mouse under her mask ???? ????What is her deal? Read more
Placed an online order at 10:40 to pick up at 11:45. I arrived early and they cashier ask for my info but may food was not ready... until 12:40..parking is very small so you need to wait a very long time for parking or just take someone with you to grab yourfood. Read more
HORRIBLE CUSTOMER SERVICE!! I PUT AN ONLINE ORDER FOR ONE COMBO AT AROUND 10AM AND CHOSE PICK UP TIME AT 1PM WHEN I GOT THERE I... GAVE MY NAME AND LITERALLY SHOWED THE CASHIER MY EMAIL ON MY PHONE WHICH HAD MY NAME, ORDER# AND PICK UP TIME,1PM THE CASHIERCHECKED AND COMES BACK AND TELLS ME THAT ON THEIR ORDER SLIP IT SAYS MY FOOD WON'T BE READY TIL 2:40..I GET ANNOYED AND ASKWHY?? CASHIER SAYS THAT SHE DOESN'T KNOW WHY BUT THAT THAT'S WHAT THE SLIP SAYS, WE GO BACK N FORTH ME ASKING WHY, SHE SAYINGTHE SAME THING THAT I HAVE TO WAIT..I ASK FOR THE MANAGER, THE MANAGER COMES AND AFTER I TELL HER WHY I DON'T UNDERSTAND WHY MYFOOD ISN'T READY SHE SAYS " WELL THAT'S WHAT THE SLIP SAYS" AS SHE TAKES IT OFF THE CASHIERS HANDS AND THEN TELLS ME I HAVE TOWAIT 40 MIN..I SAID I WASN'T GONNA WAIT 40 MIN FOR AN ORDER I PUT IN HRS AGO!! THAT WHAT IS THE POINT OF SELECTING A PICK UPTIME!?? SO I TAKE OUT MY PHONE AGAIN! AND SHOW HER MY INFO...THE MANAGER THEN SAYS " YEAH WELL YOU HAVE TO WAIT, YOU HAVE TOWAIT BECAUSE YOUR ORDER IS BIG, I SAY WHAT ARE YOU TALKING ABOUT!??? MY ORDER IS JUST ONE COMBO!!! AND PULL OUT MY PHONE FOR ATHIRD TIME!! I GO "SEE!!.. UNTIL THEN DOES THE MANAGER CATCH ON THAT THE ORDER THAT THEY WERE REFERRING TO WAS NOT MINE!! MYFOOD HAD BEEN READY ALL ALONG AND WAS JUST SITTING THERE!! HORRIBLE SERVICE, IT IS NOT ROCKET SCIENCE TO VERIFY AN ORDER # ANDCUSTOMERS NAME, SHAME ON THOSE TWO GIRLS. Read more
I went little before their closing? so literally they didn?t have anything?
This was a horrible visit. The pick-up process was completely infuriating. I ordered ahead of time, arrived at the requested... location, and my food wasn't ready. I actually waited an additional 20 minutes, while other people went through the li e and gottheir food. DONT ORDER AHEAD AND DONT ORDER HERE. It was a miserable experience and felt as if I the process should've been farquicker given I went through the hassle of ordering online for all parties convenience. I want corporate to reach out. Food wasfine. :/ Read more
These guys are always friendly, helpful and love to help their guest. Thank you staff. Cant wait for them to open indoor dining... againg.. Read more
Always have to wait 10-15 minutes for my side even when I place a pick up order and it?s ?ready?. Very convenient.