Reviews for New Moon in Los Angeles, CA
This place was a customer at Canton for 25 years yet they still don't know our rules on returning products that they most likely... screwed up on but chose to blame others. That's why the quality of food here is no good and wont become better because theyblame us customers for having bad taste buds. Read more
Service was excellent, food was okay.
I'm leaving 5 stars even though Zack took 86% of the lo mein noodles that we were supposedly splitting. Then he didn't even... finish them and left half on his plate! He also ate more than half of the shrimp that we were splitting. He offered some of thenoodles off his plate, but he's had a cold so I suspect he was trying to get me sick. Also Obed didn't want to split any dishesand got his own Mongolian Beef. Smart move. I tasted it. It was real good. Service was very good. Not cheap but very tasty!Would eat again, but I'd recommend getting your own dish so your fellow diners can't screw you. Read more
Usually I'm not too picky when eating out but I was ordering to surprise a friend and I made sure to ask for no broccoli as she... truly hates them, and the meal still came with broccoli! I'm sure that they are busy with lots of takeout orders but this onemade me disappointed. Read more
Recently had the biggest craving for Chinese food and decided to try New Moon! The service was exceptional the food is served in... huge portions so I legit ate this all day long. As far as taste it was okay but everything else made up for that so I’d try itagain! Read more
We stopped here for lunch when were on vacation, and it was our first time in LA. It was a horrible experience and a bad way to... start my vacation. Yes, I went with 3 kids and my kids were having a bad day, so they were crying and acting up. I did my bestto try to calm them down and not disturb other customers. Most restaurants I've been to would have came around with candy ortried to talk with the kids happily and try to calm the kids down. Instead, we were ignored, our waters were not refilled, and Icould tell from the waitress's face that she was annoyed by us and wanted us out ASAP. She even had the guts to come tell us towatch our kids better. You never say that to a customer. I'm never coming back to this place, and I would not recommend themeither. Their food was OK only. It was not the best and service was horrible. What's worse is that after we left, we didn'tleave a tip. The waiter had the guts to come out and ask us to write a total as if she was expecting a tip. We told her we didnot like the service and that is why we didn't tip. She didn't even apologize or feel bad. She just said, "okay, that's fine." Read more
I tried this place last friend when our office decided to order in some Chinese food. I looked at the Yelp page and menu and it... looked decent and gave it a go to try it out. I was disappointed in the quality and amount of food for the price I paid for.They say you can order a half of anything on the menu which logically to me and others in my office meant that it would be halfthe cost of the plate.....no that was not the case. They charge you slightly less than the full price, its off by a $1 or $2 somight as well get the full plate. That should have been my first red light. Second I received my I ordered a half order oflettuce chicken wraps and won ton soup. The soup was decent, needed some added flavor to it and I added soy sauce to it. Thechicken was minced, had bell peppers, onions and the was assembly yourself style so I got different containers and then had toarrange it myself. I tried another co workers spicy chicken which was flavorful but it was out weight but all of the food thatwas a letdown. And for being known for their Chinese Chicken Salad and boosting so much about it...that was a big let down. Mycoworkers said it was not fresh, didn't have all the ingredients on the menu (missing mandarins) and the flavor wasn't all thatgreat. Overall I would not try this place again, just too simple for me. Read more
Referred by a notary from NYC, so we figured we’d give it a try. Delivery through Uber eats - easy, fast. Food arrived... hot-ish… ordered shrimp and snow peas but got chicken. Notified restaurant and the sent out the replacement in about 12min. Lo mein was a little soft for me but I’m super picky; orange chicken was perfectly cooked as was rice and the shrimpwith snow peas. What I’d really like to emphasize is that ALL items had the perfect amount of sauce, nothing left in thecontainer as it should be. So many Chinese restaurants drown the food in sauce. This was absolutely the perfect amount. Notyour typical American Chinese; we will order again. Read more