Reviews for Dunkin' in Los Angeles, CA
Staff is always wonderful. Truly. Super friendly and attentive. I?m a regular at this location, and they always remember me,... smile, and make me feel welcomed. I usually order ahead of time through the mobile app, which sometimes glitches or the locationruns out of a product, and the team always makes up for it. Food is usually on par with any Dunkin? experience. Coffee is hit ormiss. I usually order an Iced Coffee, and more often than not, it?s fine. However, there have been several times where thecoffee takes like sewage? or bitter? or just plain ol? gross. Usually by this point it?s too late to turn back and ask for areplacement, but as I said, usually it?s fine. 3-stars for being a solid Dunkin? location, but I just wish the product was alittle more consistent. Also, Parking seems to be an issue. I don?t know why the city doesn?t paint the curb white for 15minute parking to pick-up/take-out. Parking enforcement seems to prowl the area for people parking in the red. And, of course, aMetro bike hub was installed, further making stopping here difficult. Not Dunkin?s fault, but be prepared. Read more
I have been here several times. Since the Starbucks and Coffee Bean in the area have closed I have tried this location several... times for my coffee. For reason this location just can not seem to get it right. It is not like I order anything complex. Cold Brew with one pack of sweetener, yet they ALWAYS add 3 packs making my coffee far to sweet. The staff is less thanenthusiastic or friendly. The location is generally clean inside so that is not an issue which is the ONLY reason this in not a1 star review. I have just gotten tired of asking them to remake my drinks. I will have to look around the area for adifferent coffee spot when I come to visit. Read more
Very dirty out of ingredients and the donuts are cold dry in very disgusting
Perfect spot to pop into for a quick bite or coffee. Directly across from Amoeba records, it?s also pretty great to sit and... people watch for a few minutes. Employees were awesome, donuts and bagels looked fresh, everything was delicious Read more
Loved the service and the coffee. The wife got the green tea and I got an iced macchiato! then continued our indulgence and... split a vanilla sprinkled donut. Yum! Read more
Be careful when you order breakfast sandwiches because this location serves raw/undercooked bacon...I have ordered the same... thing from them on numerous occasions and every single time they put raw, pink undercooked bacon on my order. Bacon should becrispy, not chewy and definitely not PINK!!! I tried calling the restaurant to express my concern, but they kept hanging up inmy face....Whoever is cooking the bacon in the early morning needs to be retrained or just not allowed to work the grill becauseclearly they don't know or understand that serving raw/undercooked bacon is a health code violation, but I'm sure the healthdepartment would be glad to explain it to them. Next time I will be calling the health department instead of the restaurant.Whoever is in charge you need to fix this immediately. Read more
Well where are all the donuts?! There were only like 8 kinds. But I wasn?t there for that I went for coffee and they did not... disappoint. Cold brew with vanilla soft top. It was good. The place was clean. The staff was friendly. Read more
Very disappointed that you can only order at a kiosk or mobile app. I am visually impaired, and even with glasses it?s hard to... read your self service kiosk, and the mobile app doesn?t work for me. It?s always difficult to place an order. Corporate Dunkinshould pay employees more so they can keep enough staff to have a cashier. The current ordering system is ableist and isn?taccessible at all. Also very dissatisfied that you no longer take cash. If I want to buy a donut for $1, I should be able to paycash. Dunkin? Donuts is absolutely trash for making it so difficult for customers. I used to really like going here, because theemployees are great! But corporate made the wrong choice to go digital ordering only. Guess I?ll go to the coffee shop down thestreet instead! Read more