Reviews for Chuck E. Cheese in Los Angeles, CA
Great day, hadn't been here in a while! staff are so friendly and kind, specially the young lady in the front counter she's a... delight!! Place is maintain clean, the staff in made sure of that. Salad bar was clean and restocked constantly the food was hotand fresh. Better than most Chuck E Cheeses out here! Read more
Service not that great, chucky cheese was 10 times better 20 years ago. Hate that they took off the ball pen, the tunnels and... the ball guns to drop the ????. I wonder why this happed? Was it the state that made them? Or was it just not practical due tothe costs? Anyway chuckie cheese sucks now!!!!! I'm a grown up now but I would've still enjoy and probably play the arcadegames. Now they only got like 3 boo boo arcade games. Read more
Celebrating our youngest son's birthday. The place was relatively empty and the kids had a blast. I wasn't too fond of the... pizza though (half pepperoni, half chicken and stuffed crust). However, this was one of the cleanest CEC restaurants I've beenin. Read more
It was clean, employees very helpful. I went on Wednesday there wasn't lots of ppl. Employee that took order was very polite,... nice, great smile, extremely helpful. Would've given it a 5 stars. But we missed the salad bar they had before covid. There wasmore variety. Other than that it's a 5 star. Great customer service. We asked for Chuck e. And Employee didn't hesitate to callhim out. We really enjoyed our time at Chuck e in Carson. My kids loved it. It was their 1st time Read more
Nope. They didn't even have straws amongst other things. And they should have been nicer about it. Upsetting when you pay ALOT!... for food and games. It seems like there is no manager/management. The employees are all doing whatever they want (ie hiding) anddisorganized while not caring that children's birthday partys are being ruined. Really sad. I get that people becomedesensitized but try to retain a bit of compassion. At least have a supervisor on the floor. If there was a supervisor staffedno one acted like it. Were they hiding in a back office hoarding the store's out-of-stock straws? People can have off days, ofcourse, but everyone there had the same attitude. I was at the food pick up window to ask what was going on after 30 minutespassed without our order of wings being ready. The employees that walked by would purposely avoid eye contact so they wouldn'thave to be responsible for resolving an issue. When I waved someone down inside the kitchen after no acknowledgement at thewindow (heads down no eye contact, looking in the opposite direction) they got some wings, added the sauce then gave it to me.Why wasn't that done 20 minutes earlier if it's that simple. They hadn't even started on the pizza. And no, they weren't backedup, really! They literally found my ticket, read it then clipped it up and started working on it. Look, this is still aworkplace not a child's backyard party. C'mon people. Read more
I have to admit it's been over a decade since I've been back to a chuck e cheese, and let me share with you my experience. My... visit was a little reminder to why I do not frequently visit this establishment. The games are kid friendly, and 80% of themwere working. I'm very much surprised. It's clean inside, and the menu has stepped up its game for sure. I would've given thema 5 star if they would reinforce parents not to leave their kids unattended. There were so many kids roaming around withoutadult supervision. And taking over other guest turns. This was definitely nerve-racking as much as I wanted to understand and bepatient; unfortunately, I decided to convince my kids that maybe it's best we revisit on a weekday to avoid this type ofsituation. Luckily, my kids agreed ????with me, and off we went elsewhere for dinner. My experience may not be the same asyours, and I hope you will get a better experience than I did. Enjoy Read more
Happy that it's now open for regular business. With some very strict covid precautions enforced. Pizza was great as always and... the kids loved the games. Their menu is limited at the moment so expect some items not being available. Read more
Was in line for 15 minutes could not get anyone to help. No employee stamping parents and kids hand. Dont feel safe enough for... my kids since they wont be able to verify the matching stamps on parents and kids. Read more