Reviews for Chipotle Mexican Grill in Los Angeles, CA
Disclaimer: this review is strictly based on service and portion sizes, as majority of the time Chipotle tastes the same. I was... pleasantly surprised by this Chipotle. They only had one person serving food, the rest were cooking or standing around. Thatsaid, the server absolutely hooked it up with very generous portions to both me and my friend. The guy even said ?sir? afterevery sentence. A true gentleman. Your experience may differ if you don?t have the same sever, and as such, this review issubject to change if i encounter a server giving small portions. If you are in Brentwood, West LA or Westwood, you should go tothis one. DO NOT go to the one on Wilshire and 21st. Also for those complaining about online orders. I?ve never had a goodexperience ordering online from any Chipotle. They always make it better when you?re there. Avoid online orders. Read more
No chips available, no ice,restaurant is dirty and the employees couldn't wrap my burrito. First time having a awkward/bad... experience at chipotle. Read more
I have ordered delivery from this Chipotle at least half a dozen times, and it has never, not even a single time, been correct... upon delivery. One time every single item in my order was incorrect. Management needs to be better about setting the standard,because this is just ridiculous. Read more
Got there at 9:30pm when they close at 10 and they didn?t seem happy that I was there. They were already cleaning everything and... most of the food was gone. I was told the tortilla press was ?already off?. I?m not sure why it couldn?t be plugged back in orwhy it was off 30 minutes before they close. I chose to get a bowl instead and they were out of most things, they went andrefilled some but said they were out of veggies and didn?t want to make more. Unfortunately that was the only thing mygirlfriend wanted. I left unhappy and confused why the hours say they close at 10 but this location apparently starts closing 30minutes early and doesn?t compromise or try to help you out at all. Read more
I was basically told I was LYING by the manager Marilyn Santos and her staff, when I told them that they used to give United... States Armed Forces Veterans 1/2 off the cost of their meals here with military ID. I used to bring my friends and family here,and as a disabled vet get treated with respect and dignity. Not only do they no longer honor that, the quality of food hadseverely decreased, and they are nitpicky over the quantity of their skimpy servings. They used to give you extra tortillas ifyou asked free of charge.. That was less than 3 years ago when I lived at the VA walking distance from there. It's severelypathetic how they have changed. Read more
Ordered through the app. Guac was brown and sour (maybe rotten ????), lettuce was brown and also had a funky flavor. I was so... hungry and didn?t want to wait for a new order. So, I removed the guac and lettuce. This is the second time the guac has beenrotten or old. Many times (not this time) my order is wrong or missing something. I want to give 5 stars because it?s availableand staff seem nice, just not on top of it with the quality of the product. The food gets to me quite quickly as well, which iswonderful. I?d love to change my stars to five but need to see more consistency in the quality of service and product. Cheers! Read more
Chicken Burrito - white rice, black beans, pico, corn, cheese, guacamole, and lettuce Ingredients were fresher and more... generous than most chipotles. Satisfied! Read more
Always come to this location. No complaints. Solid service. There has only been 1 thing today, when I saw a worker being BERATED... for trying to be TOO HELPFUL! This man said his name was Nadim. So I just wanted to give some credit where credit is due. Rockon San Vincente Chipotle! Read more