Reviews for Baskin-Robbins in Los Altos, CA
It's not the first time I've come to this place I bought a pistachio shake and she gave it to me very watered down and I came... the next day to buy another one and I asked her if she could make it thicker and she replied that they have a measure so I toldher that She was the one who prepared it, so other times they prepared it well for me, she turned around and gave it, it wasworse than watery Read more
They kicked us out and refused to serve us because the next shift had not arrived. This was at 4pm even though it says open... until 10pm. They were pretty rude about it. Read more
Unethical business owner. This store is completely run down and filthy. The customer service is terrible. They are clearly... paying for fake reviews online. Read more
i bought ice cream but their was lice in the ice cream and i knew it wasn?t my lice because i don?t snitch so it was a very bad... experience i would not recommend if you don?t want lice. Read more
If you expect to use the Los Altos HS Eagle Card at this store be careful how you order because the the guy serving (Jim) is... very petty and pedantic. The card says that if you buy one scoop then you get one scoop free - a good deal - so I thought I'dtake the team I'd been coaching for a celebratory ice-cream. I told the team about the offer so that they could have two scoopsfor the price on one. However, when I met Jim at the counter he said that two scoops in one container meant a double and didnot qualify for the offer, so you had to pay for a double. To qualify for the offer you had to take two single scoops inseparate containers and then you only have to pay for one scoop. I've rarely heard of a more ridiculous policy and totallyungreen as you need double the cartons. The ice-cream was good though and the team loved their treat. Read more
This is ice cream parlor never fails at getting it right. They have all the best flavors. Sometimes during summer there's a line... out the door. Read more
Cozy little shop and it's very well maintained. When we were there the Summer staff was being trained and the trainer was doing... a great job. They have all the standard flavors and some fun ones too. Check your receipt for great offers. There's parking inthe back with a back entrance. The outdoor seating is also a nice touch. Read more
The lady working in this shop now is very rude and mean. It seems she is in a bad mood and can?t talk in a comfortable way.... Horrible experience ~ Read more