Reviews for Skyview Los Alamos in Los Alamos, CA
Cool hotel, friendly staff, good sleep. Loved the atmosphere and vibes. 4 stars cause the sheets were stained and the towels... ripped. Read more
Beware of hidden charges! We stayed over the Labor Day weekend and felt we were gouged with the $400/night charge, but the hotel... was nice and they had a fun pool to lounge in. When we got home, we were shocked by how much we were charged additionally: $372for a few drinks and minimal food orders. Then my bank account showed a charge of $154.09 which I didn't know what for so Icalled. They said that it was for the lotion, shampoo, conditioner that was in the bathroom. One bottle is $25 which isoutrageous, but I just checked the contents, and the conditioner was only 1/3 full, so we paid full price for items that werebeing used over and over in the hotel room. The woman at the hotel said that it's listed on the bar cart, but seeing that wewere charged that much for something most hotels offer free, I feel really taken advantage of as a couple just looking for aretreat. One night stay ended up costing us almost $1000. Read more
Matt made checkin seamless and welcoming. The space is gorgeous. Mountain View?s, beautiful landscaping details, fire pits,... seating areas, very nice patio area off the welcome area. The exterior of the lodge is clean modern and the interior is done sowell. Clean modern lines, nice linens, (perhaps some pillow options for sleeping would be nice) beautiful shower, robes andtoiletries. Once there we didn?t want to leave. Pool-Beautiful. Guac and chips and cocktails poolside. (Pool was superrelaxing.) Amazing! Dinner was the one area where I felt they didn?t quite hit the mark. It was good, just not out of the parkgreat. The fire pit and a coffee was amazing. We used the bikes to bike into town for breakfast at bobs bread. It was such awonderful time away. Simply excellent. Thank you! Read more
Very cool place to go. Hotel is very nice with outside showers. Lol kinda cool. The restaurant has awesome items and the best... guacamole. Look it up and get there. I was just here again and such a cool place to hang out. I had the burger this time and itwas good. I want to try the dinner menu one of these days, it looks so inviting. Read more
Review We booked this trip in April for a late June stay with our 3 year old. They changed their pool policy (only 21+ allowed... in pool now) between that time and failed to contact us directly (we even called in April to confirm children were allowed andindicated she was coming on the reservation). We arrived and due to the lack of direct communication, received an exception forher to use the pool from the staff. On a 95 degree Monday afternoon the GM Matt came up to the 3 of us in the pool and kickedher out. He asked us to remove her from the pool which caused a crazy scene because she was hot, just got into the pool, and nowfelt like she did something wrong because this man told her to leave to her face. There was only 1 other couple in the pool andour daughter wasn?t splashing our disturbing the peace. Couples around the pool even offered to take a vote because they thoughtshe was so adorable and it was so hot out. We complained at reception and was told Matt would be reaching out with an apologyand potential compensation since we weren?t allowed to use the facilities. It?s been a week - no apology and we were charged thefull amount including pool fees. Matt - you should?ve pulled one of her caretakers aside outside of the pool to speak with oneus directly. Telling a toddler directly she wasn?t allowed was a poor choice and stained our first trip as a family post-Covid.Staff knew a child was coming, they should?ve called us directly to inform us of the policy change. Will never be coming back. Read more
We made last minute plan for a date night. We did not have reservations but the hostess was friendly and helpful. Food was ... delicious. They readily accommodate vegetarian diet. Cocktails we good. Ambiance is nice. Service was alright. We willdefinitely return. Read more
I wish I could give this remodeled motel 4 stars . It?s in a perfect setting with nice views and fresh air . The rooms were... clean, updated and the pillows were very comfortable. The pool area was cute , small but poorly maintained . There were no cleantowels for guest use . Unfortunately no bar service at 5pm on a Saturday afternoon ?! The facility fee of $20 is just notjustified . The main reason I give it 3 stars is lack of customer service . It was lacking and it seemed that the receptionistat check out was just not interested. I won?t be coming back unless I get a discounted rate for 3 star motel . Check beforegoing if restaurant and bar service available . It was a ghost motel yesterday. Read more
Love it. Such a cute spot to stay when visiting SB wine country. The bikes they provide are great for going to downtown Los... Alamos. Read more