Reviews for Burger King in Longview, TX
Went through the drive through. The lady taking the order literally wouldn?t let me get a word out to order. Super rude. When we... went to the window and asked for a manager, it turned out she is the manager!! She said i had a death in my family and i don?thave time for this do you want your food or no?! I replied I?m sorry about the death in your family but you shouldn?t be at worktalking to people like this. She threw my credit card on the ground and slammed the window. My whole family in the car couldn?tbelieve how a paying customer is treated here? Read more
They stole my money and didn?t gave my receipt back. I was supposed to get a whopper instead they gave me a Jr whopper. And very... little fries. Which the whole thing was $13 Read more
I have been here only twice and have yet to have someone that knows how to work the counter. Food came out alright amd tasted... just like burger king..King... but the lack of training at the register is a little frustrating. But... it's a fast foodrestaurant. I wasn't completely disappointed. Read more
I had been a regular customer for years at this location and alway had great service at the drive thru. Recently they have... started making you pull up to the window only to tell you to back up and then signal to you when to pull back up to the window. If you want your drive thru numbers to look better to upper management run your location better instead of cheating the systemhaving customers back up in the drive thru. Read more
Drive-Through....Very rude, made us repeat our entire order because they switched cashier/tellers 3x! They huffed often and... were snappy. At the end, we never finished our order. They told us to hold for the 4th time and then talked about us to eitheranother coworker or the car ahead of us over the intercom without knowing we could hear them! We left! Read more
Didn?t get my receipt told to back up while cars were pulling behind to reset timer so she could ?cook? French toast sticks at... 837AM on 4/12. Black lady w pony tail helped me. Read more
They only get 3 stars because the food is really good. Everything else was crap, out of stock on ketchup, ketchup cups, ketchup... packets, drinking straws, beverages lids. The guy started to clean and restock the beverage station at 1:40pm during lunch rushbecause too many people asking for stuff at the counter. You have to clean your own tables here too so pick the ones leaststicky/ greasy. The food is done right but someone needs to hold these employees accountable for cleanliness and stocking. Read more
Every time I've come here the workers are lackadaisical, lazy, and or just rude, however, my last visit lady working drive... through was lively, happy, helpful and just a fantastic change from my previous experiences here. I hope she stays around andinfluences the others in the future. One bad attitude will spread like cancer in a group of workers, hopefully they can get itturned around. A staff full of others like her would be a huge plus to this particular location. Oh, it's burger king, youalready know what the food is like. Read more