Reviews for Popeyes Louisiana Kitchen in Longmont, CO
If I could give negative stars I would. The worst customer service ever! I placed and orde for three items one of them being a... chicken tenders and popcorn shrimp. I checked the bag before leaving and accounted for all the items. When I got home Irealized there were no chicken tenders. I called the store and the manager said I was not charged for the chicken even though Iordered it and if I wanted to go back to the store and pick it up they would give me the chicken. That?s it. So while my familyeats one of us has to drive back across town for two chicken tenders. I am furious. I tell my husband to take the shrimp backtoo because it?s cold and most of it was just hard batter. I wanted hime to ask for a fresh order. So the manager, who refusedto provide just her first name, said she would not replace the shrimp and gave the two chicken tenders and said that?s all shewas gonna do. That she gave us the two tenders without charging us. She acted like this was gonna come right out of her check.The inconvenience alone is worth more than 2 tenders not to mention the gas and time and now cold meal being eaten aftereveryone else is finished. I am just old school I guess and have always hmgine out of my way to make sure others are well takencare of. I just know that there will be a time in the future where this lady is treated just as poorly as I was and I and hadabout that. But just another let down with the current attitude. Not sure good customer service exists anywhere these days.Popeyes on Main in Longmont has a crew working that has shown me doesn?t care about providing a good experience and creating areturn customer. But why would they? We will never ever go there again. Read more
I wasn't all that happy about the food we got here. It was OK but the fries were soggy and cold when I got them. They also... forgot to give me my credit card backs so I had to make a trip back to get it, partly my bad for forgetting it. I won't revisitthis branch. Read more
Lots of breading on a delicious chicken sandwich. This place isn't usually crowded and the drive thru goes quickly. I haven't... tried some of the Cajun flavored menu items, but their mac and cheese is top notch. Read more
This franchise needs to be pulled! The ice machine has not worked for 2 months, the staff is sour, and the store is not stocking... napkins in the dining room, nor towels in the bathrooms. Either be in business or get out! A local ice supplier could stock afreezer outside the back door if parts are a problem. Get creative! Read more
Food is good most the time, but the rude blonde manager ruin the experience. A elder man ask for straws and napkins because they... were out of them on the counter. She gave him 2 napkins and 1 straw for himself and his wife. I ask her for more napkins for thegentleman and she gave him 2 and replied 2 is enough for him and his wife. Very Very Rude for an employee who goes by a mangerpostion to treat a guest in this manner. I come here a lot and the same blonde employee is rude. Shame on you! Anyone withcommon since knows it takes more than 1 napkin to eat finger food such as popeyes chicken. Bad service! Read more
Awful!! Was told 6min for our food?.15min later I go bk inside to see what the deal is. Magically the food just came up.... ???????? really?!? No it was just sitting there. I told the kid working ?if you say 6 min, then it needs to be 6min!! If it?s 15then SAY THAT!!? Call me crazy but most ppl think this way! Wait? let me guess, ur short staffed? Then tell me the TRUTH! SOfrustrated!! Got our money bk but won?t be going back. Read more
This is what I got today.1 side order and by way dont expect your change back.I love Popeyes chicken so pretty disappointed for... price . Hope we get our side order filled not half full.Wasnt to impressed with cold popcorn shrimp.Come on Popeyes Read more
This is the worst drive-up experience ever! I left from town without having 2 sandwich meals. I go back 4 hours later, on my way... to Denver to pick up their mistakes and they?ve given me the oldest greesiest chicken I?ve EVER had! They also had not onesingle dessert available! Thumbs down!!! Read more