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Reviews for McDonald's in Longmont, CO

Christina Furister 2 years ago
1

It doesn't matter when you go, this location's ice cream machine is always down. And they are never ready. Tonight I had to park... and wait for over ten minutes for a sandwich and fries, that's it! I can understand if they're busy, but there was maybe 3 cars. Read more

Terry Smith 2 years ago
1

Seriously had to check the bag as it felt light; the writing on the wrappers were correct after counting items. Asked for the... small fries and a missing burger. Got one bag. Had the fries only. Got the second bag with the supposed McDouble?2 additionalasks and bags for missing items and yet when I opened the McDouble it was a single cheeseburger. And I get attitude from thedude who apparently cannot read the order slip. The receipt was correct that we got after paying and before the food wascorrect. #TokeAfterWork Read more

Blake Hasenzahl 2 years ago
1

Never seen a complete lack of urgency in my life. Also, why do I need to park when there isn?t a soul behind me? Making 16-year... olds run food outside in snow, rain, high winds, etc. just stupid. I don?t need to park with nobody behind me. It?s a drivethru, it?s supposed to be fast. Not this complete waste of time. Read more

Gunnar Ness 2 years ago
1

It's McDonald's. Use to be America's burger of choice. Now it's a thing of convenience and let's just throw away the the taste... and customer service. ???? yall can get bent. The pickles are garbage and the meat tastes like something Wendy's would reject,not like they're much better though... Read more

Meredith Ray 2 years ago
1

I tried to order at the drive-thru. All I could see on the screen was the previous customer's order. I tried telling the clerk... this. She just asked again to take my order. When I said AGAIN that the menu wasn't up, she said she had no control over themenu. I left without placing an order. Read more

Cloud T6 2 years ago
5

I ordered here about 20 minutes ago, maybe a little less. They didn't give me half my bloody food; I got mad, furious if you... will. So I called them, screaming and cursing like a furious drunkard, but I spoke with a lovely gentleman named Daniel, to whoI'd love to give personal Thanks and a little note of appreciation. This review is not for the location; I'd actually rate thislocation a two since this is roughly that 9973rd time I haven't gotten all my food. This 5-star review is for Daniel, who notonly powered through my yelling and cursing but also remained professional, kind, and considerate. Most people would, I'm sure,have hung up on me right then but not Daniel. Thank You, Daniel, for being a golden-star example of customer service. Igenuinely appreciate you being as understanding as you were, and I know I made this kind of seem like a joke, but really, youhelped calm me down and helped find a solution while keeping a cool head and, at least while dealing with me. You're an exampleto follow, not that anyone should have to deal with what I put you through. Read more

Wendy Jordan 2 years ago
1

I ordered a big breakfast pancake platter, Coke iced coffee sausage McMuffin somehow they forgot my pancakes! This is not the... first time that I've had food missing get a Big Mac with no hamburger patties! I think that if you are going to be a fast foodrestaurant then you should probably get your stuff together! Spending double the money for food that you're not getting isextremely upsetting! Can not even go back to correct my order because I never received a receipt, so maybe you should hand thoseout too when you give cash back! Read more

Andi H 3 years ago
1

So much for fast food. Waited for 10 min following my order to get my food. The two cheese burgers I was given had no cheese or... onion or anything. They were wrapped in yellow so I didn't imagine to look for cheese before I drove away. But honestly when youhave to pull over and wait for 10 minutes I find it really surprising that they still get something so basic incorrect. Thenthey seen surprised your upset by it. Read more