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Reviews for Pizza Hut in Long Beach, CA

theultimate 2010 2 years ago
1

I ordered a pizza at 7 , got the conformation email , had the order tracker tell me its in the oven, then its on the way and it... would be delivered at 735. Waited outside for 30 minutes because my apartment is hard to find. Pizza never arrived, i calledafter triple checking the location. They had no record of my order. So u drove there to show them my email and was told therewas nothing they could do. So i asked if i could just order one since i s already here.I WAS TOLD IF HAVE TO PAY. OK . ..I Order the exact same pizza and it was more expensive to order it from the store. asked why and the only answer they had was" youget very deals on line" .......DUH THAT'S WHY I ORDERED ON LINE. BUT OBVIOUSLY THAT DIDNT WORK OUT FOR ME. AND THEY SAID SORRYNOTHING I CAN DO ABOUT IT. HUH.. WASTED OVER A HOUR IF TIME WAITING FOR PIZZA AND COULDN'T EVEN GET A RESPECTFUL RESPONSE AS TOWHY IOR HOW MY ORDER IS NOWHERE IN THE IR SYSTEM BUT I MANAGED TO GET ALL THE CONFIRMATIONS ... THEN GET ATTITUDE FROM I'MASSUMING THE MANAGER. . Read more

Jay T 2 years ago
1

This location has very poor staff these guys literally lock the door while they are in the backroom hanging out. I had to call... in to pick up a order that i had already pre-ordered Read more

Chad Parson 2 years ago
1

Worst pizza ordering experience twice in a row now. Six months back I ordered online and I get a call that they are closed and... are no longer making pizza. Tonight I order two stuffed crust pizzas online, the order goes through fine online. No problem. Iget a call five minutes later and the guy at the pizza hut tells me they have no more stuffed crust. So I tell him fine, give mean original and a thin crust instead, but they cost less so just refund me the difference. The manager comes on and tells me wehave to cancel the whole order and wait 3-5 days for a refund and reorder or just take the two lesser cost pizzas for the sameprice as the stuffed crust pizzas. I just cancelled the whole order and will never order from this pizza hut again. I dontusually write negative reviews but the service and management is extremely poor at this location. Order from another pizza placelike Big Nicks in San Pedro although they do pick up only, or maybe try Buono's I don't know. Shame because I generally likePizza Hut as a quick go to sometimes when Im craving it. Read more

Jennyfer Garcia 2 years ago
1

Ordered online 1 pizza 2 orders of wings for pick up. Only received one order of wings. It?s upsetting coming home and not... having your full order once payed for. Called and spoke to Mary which had a snarky attitude at the end couldn?t get a refund anddidn?t make sense to drive back and pick up the wings when it should?ve been in my order. Got store credit for a place I hardlygo to smh Read more

Todd Davis 2 years ago
5

These guys are the best. The people who work here always make sure the pizza they make is perfect quality whether it's one of... the specialty pizzas or one of the build-your-own deals. Any time of day or night, they do it right. Read more

Victor Tario 2 years ago
1

Driver knock on my door like the police my kid is autistic got really scared! I complain to the driver and he was really... aggressive and hit my Mercedes and broke my mirror. I will never order from this place ? I call and complain and the manager putme on hold for 20 minutes and nothing.. Read more

Cynthia Maldonado 3 years ago
1

Pizza hut has disappointed me i ordered extra sauce but got dry Pizza ordered wings the hardly had any seasoning on them... probably won't be going back and I really loved Pizza hut but seems like they don't care anymore Read more

Destiny Hernandez 5 years ago
1

It was so but so disgusting the cheese was literally water. I did not enjoy ????. This was my favorite pizza place but now my... least . And the cheese inside from the stuffed crust was also watery Read more