Reviews for IHOP in Long Beach, CA
Service was horrible. Food was pretty good but cold. It took a while for them to take or order or even ask if we wanted drinks.... My cousin had to walk up to the host after sitting for about 20 min. When they brought out drinks my cousin water was doubledcupped and it had food at the bottom of the cup. After ordering and getting our food not one person asked if we needed anythingelse. After a while a waiter came to ask if we needed to go boxes. That was it. Like unbelievable. We started to leave beforeordering,(should?ve followed our first mind) Read more
After a long wait of approximately 25 minutes, we were seated only to wait another 20 just to place the order. Management does... not Even know how to manage employees as there seems to be no structure here. Employees do not acknowledge you and act as ifthey were doing you a favor. Customer service has plunged to the bottom of the barrell as price go higher! Avoid thisrestaurant at all costs unless you want to be mistreated, ignored and not taken care of... Tha bad: Waiting times just to beseated. The good: Nothing at all The ugly: Customer service is horrible and manager is no where to be seen . Portions andquality do not justify the prices. Be prepared to wait about 45 minutes between the time you are greeted to the time they takethe order. This is overall a negative experience! Read more
I ordered a online curbside pick up order that cost me about $50. I replied online that I was on my way. When I got there there... was no designated curbside parking I responded online that I was now there and parked in a parking stall. I waited about 25 minpast our ready time and no one came out. I decided to get off and my food was sitting behind that register apparently the hadforgotten to make my shake and didn't realize until asked for my food. I ended up waiting another 15min for my shake. Theyfinally handed me my shake and not my food. By the time I got everything the Food was as cold as the Shake. Worst part it was mynephews 17 birthday so I was treating him. Read more
Late night service is slow. Only one person taking orders. Small crew trying their best.
Thankful for the hardworking staff that was fast and friendly. We were in town visiting family and IHOP was the perfect place to... satisfy the different appetites of everyone. Read more
Elezar was the best server. 10/10 would recommend again -crepe guy
Really bad service, Shortage of creamers, chalula, milk, food cold, etc. Low on toilet paper Server was really bad He took a... while to big water to our table and brought our food late Read more
The staff was amazing make sure that your waitress is Jessica, she is the best one!!!