Reviews for Gilan Pizza&Grill in Long Beach, CA
We had a horrific experience and I wish we had just walked out after waiting for our server to greet us after waiting for 10... mins and having to ask another server who our server was. We ordered a large Supreme pizza that did not taste like a pizza, thecrust was not cooked, it lacked flavor and we left half of it. The fries on the shrimp and chips were tripled fried and theBuffalo wings were also overly fried. There was 5 of us and on 3 items of food were ordered since two of the people in ourparty had already eaten at Tequila Jack's, but yet we were charged in advance for the tip (service charge) the raspberrylemonade tasted watery, the lemonade tasted powdery. We had to ask our server several times to refill our drinks, and after 2ndrefill he said there would be an extra charge even though the cups were already very small. All the plates they were given to uswere WET and our server saw we were drying them and did not apologize or offer to dry them or replace them. Customer service waspoor, the food was poor and the experience was beyond poor. We will make sure we spread the word on yelp as well of ourexperience. I gave one star on review to be able to make this post. It deserves zero stars. My bill was $97 and the only thecoke was worth drinking. Read more
My wife and I came here so we can sit and have a nice Sunday lunch. I don?t know if it was because I?m a shaved head Mexican.... But man, these peeps are rude. The waitress was frustrated finding us a seat for two when all the tables inside were empty.Finally we sat and waited a while for her to get our order. The owner and other waiters saw us sitting there not once did theysay we will be right with you. So finally she took our order rudely of course! Brought our food with one napkin no vinegar formy fish. I was afraid to ask for a refill because I thought she would spit in my soda! Food is so/so not worth the rudenesshere. Finally the waitress brought our bill and waited over me until I paid it. Usually waitress or waiter?s bring your bill andcome back. Not her! We will never come back here and be discriminated again!!!???????? Read more
They let a pizza come out that was clearly not done and wet. I would come back to drink a beer and maybe eat some fries. I... highly suggest not ordering the pizza. Read more
This place was absolutely ridiculous. Avoid this place at all cost. We were there this weekend and sat out on the patio area. 1.... Our waitress was rude almost the whole time we were there. Myself and three others finished our water glasses and asked for morewater. She took our glasses, started to leave and replied ?there?s more water cups on the table?(which were the kid?s cups) thentook off into the restaurant. She eventually brought a pitcher of water 30 minutes later and we still didn?t have a glass todrink out of. Also, when some of the food finally got to the table, she just placed it down and took off without checking onanything else. As she was walking away, we called out to ask for silverware, she rolled her eyes and told us ?yes the host isbringing it? but said it like it was a huge inconvenience. 2. The place was not busy when we got there and wasn?t busy for thefirst 30-45 minutes we were there. For some reason, our food was brought out one at a time about five to ten minutes apart. Mybrother in law didn?t get his food almost 20 minutes after everyone got there food. 3. I ordered the fish and chips. The frieswere room temp and the fish was still frozen in the middle so I sent it back. She said she would warm them up for me in themicrowave?At this point we?ve been there almost two hours so I told her don?t even bother. $17 for fish and chips to be warmedup in a microwave? Haha no thank you. The whole experience was just ridiculous. I?ll never go here and you shouldn?t either. Read more
This was a new place for me. Wasn't sure what to expect. I stumbled over there because the other places around had over a... two-hour wait. Because it's not as known fortunately we were able to sit down right away and I'm so glad we did! Service wasvery helpful and very friendly, food was really good oh, the price was very fair, and the clam chowder is something I definitelywill be back for! I definitely will be back. Read more
The owner of this restaurant is rude and discriminatory. We had a party of 8, with 4 kids and 4 adults. Our group went inside to... order our food to go (which is how you?re supposed to do it for to go orders). When we ordered, we noticed the table in thecorner for 8 was available. We asked the waitress who took our order if that table was available and she said yes. I asked hermultiple times and she said no one was waiting for it, but she was going to double check and that she doesn?t see why not. Thekids start sitting down, so we figured it was fine after what the waitress said. My husband goes to order something else and theowner angrily yells at him asking us to leave the table because someone else was waiting for it. We get up from the table and Iask to talk to the owner myself because there were no large parties waiting outside and if there was, there was another largetable available outside. The owner spoke rudely to me and raised his voice shouting that we ordered our food to go and we can?tsit there because someone is waiting for it. I said that I know we ordered our food to go but when we saw the open table weasked if it was open and it was so we sat down. We go back and forth for a while, but it was pointless. We wait outside for ourfood and guess what?nobody sat down at the table we were at as evidenced by the picture below. That awful man kicked us out of atable just because I don?t even know what. How on earth can you run a business like that?! He lied multiple times to my face. Idon?t write this review lightly because I know businesses are hurting, but that was down right discrimination. Do not eathere. P.S. the clam chowder was watery as hell and their pizza sucked too. Read more
We came here because every other place in shoreline was packed with an hour+ wait time, or some were not taking any more people... to the waitlist. I was skeptical because the place sold pizza and the rest of the menu was more or less, not pizza related.(Clam chowder, etc). I saw one (kids) pizza briefly on another table about an hour earlier that didn?t look appealing, butwhile waiting to be seated (as they cleaned our table) I saw a large pizza that gave me hope. It was a bit of a wait afterordering, but given the current staffing issues that a lot of places are having, and the other locations being packed to thegills, it wasn?t too bad. We got our pizza sooner than anyone else would have even seated us. When the pizza came, my firstthought was that it looked surprisingly good, but I?ve seen good looking pizza that tasted bad, before, so I tempered my hopes.Especially considering experiences I?ve had at ?boardwalk? or ?seaport village? style pizza places in the past (all bad). ThenI took a bite. Immediately this was a good pizza, great crunch outside and chewy inside, only a little floppy near the tip, dida good New York crust fold, flavorful pepperoni, good melted cheese in a good proportion, not too much or too little. The thingthat surprised me was the outer crust. I?m NOT a crust eater, and this pie came with a rope-knot type twist to the outer crust,I expected this to be thick and tasteless, but it was actually knotty and twisted on both top and bottom, and was airy andlight! And flavorful. I ended up eating the whole crust, and liking it! My only recommendation would be a better sauce (it wasjust average) and that they sell it as slices! Given the location, they could do major business as a slice shop to hungrypassers by. I can?t speak for any other food item, but this place will be a go-to spot for pizza when we?re in the area. Read more
I think the pizza is delicious; however, I feel that the crust could have been a little thicker and maybe the pizza could have... been a little bit more delicious and larger than what it stated, that it was large. They're large seemed like more of a mediumPizza. I think Round Table does a better job, however, no offense but here I speak the truth! On the other hand, I felt thatthere was some racism due to the fact of the way my family and I were treated as I compared to others were treated in thisrestaurant. Moreover, a lot of other customers kept his own staring at my family and me especially the man sitting at the tablenext to mine. Can't understand why people have to be so rude! Furthermore, there was a long line of customers waiting to beseated and I took notice of the people who were standing in that line continue to stare at everybody, not just my family and mebut everybody. I definitely felt that this was rude and unnecessary. People have no manners! Bad, bad, very bad manners! Veryrude! Their mother needed to slap them and teach them manners! Such uneducated people and I am so surprised! I wish that therewas a way the employees could find to have these people wait elsewhere so we can eat and peace. They were staring at us as ifthey wanted everybody to hurry up and eat for them so they can come inside and sit down and have a turn to eat. Talk aboutlittle kids, they were worse. Would I eat in this place again? No. I'll go around tables. So I paid about $137 treat my familyto eat. I didn't have to tip. I paid $140 and left the change to the server. I don't even feel he deserved my two bucks! I hopehe decided to buy a popsicle with it. When I was able to pay the $140 in cash looks like his attitude changed. I felt reallydiscriminated for some reason. I might be Mexican but I sure do know how to educate myself and my dollar to pay for my food,even if it was just a burger and fries. Read more