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Reviews for Red Robin Gourmet Burgers and Brews in Lone Tree, CO

Erik Starace 1 year ago
1

I suggest that any consumer of the food you receive at this location go ahead and walk past the Kitchen to use their Restrooms,... as you do this I want you to notice the location of their cleaning chemicals and the proximity of said chemicals to every singleOPEN batch of their "Homemade" Sauces that go out in basically every Basket... (plates) are only fancy enough for appetizersapparently also... knowing employees don't properly wash their hands in addition to the other health concerns I've witnessed inmy several visits to this location it's safe to say that I as a customer won't step foot on another bit of their Sticky Floors.This location is probably the grossest restaurant I've been in, and it's right by one of the Richest Malls In our Metro, if youcare about your health you wouldn't want to eat here, bottom line. Read more

Min Ahn 1 year ago
3

The food was good, and our server was very generous, but we were charged $1.99 entertainment fee for accidentally turning on a... game on their kiosk. There?s no warning or disclaimer when you operate the kiosk. One single touch on their games is all ittakes. Make sure to keep the tablet away from your kids!! Read more

metaptn metaptn 1 year ago
3

Red Robin became damn costly just for burger and fries they charged 24$ that too for vegetarian burger...which is very very... costly when compared to earlier...I may skip or avoid to go here as it is more expensive ???? Read more

Audra Dobson 2 years ago
1

I wish I could rate otherwise but this location messes up our order every single time! There?s always something wrong/ missing.... This time was just the worst out of all the mess ups. First of all you didn?t label the two burgers properly, the pig out tavernwas on the smoke and pepper burger?. Then I look at the smoke and pepper burger you didn?t put the smoked bacon on this burger ?THATS WHY ITS CALLED THAT!!! I said no pickles, and ya put pickles!!! I didn?t get the side sauce that I paid EXTRA for!! No onewas in site for me to get anything changed (as per usual). I literally paid extra for these things and this burger and I didn?teven get remotely what I paid for. WHY DO I EVEN COME HERE?! Waste of time and money. I cannot believe that corporate is soclose and let?s this location be such an issue for SOOOO LONG. The fact that I even tipped you all, being tipped is for goodservice not automatic. Read more

Peter Steenhuis 2 years ago
5

Red Robin never disappoints. We enjoyed our experience here today (and each time we've been here before). The food was great,... the drinks were cold, and the service was fast and friendly. There's plenty of seating here, too. Read more

bjmarchives 2 years ago
1

We used to come 2-4 times a month with dine-in or carry-out orders. This review is about service/staff and not the food. Yeah,... there?s some bored and lazy staff, some lack professionalism for their ages, work drive, and now I know some are disrespectful.You?ll get mediocre to bad service most of the time. It?s typically dead in here when we come in. I didn?t care, I like theirpizza. But tonight crossed the line. I showed up to pickup a carry-out order, waited patiently for updates. Eventually afterwaiting for awhile, the front of house came back and I was given ?We don?t have an order for that name?.. with an attitude..then ?I don?t know what to tell you? by her and another staff, he said ?we can?t do anything about it? what?.. like they wereexpecting me to just walk out after I had paid. This was even after I showed the front of house girl my order on my phone. Themanager eventually came over to save the situation, found our order and came back later to explain what happened. Apparently thecooks got confused by the pizza orders, marked it as complete and didn?t prepare it. So she just put it back in. 45 minuteslater and are just now getting our pizzas The manager did apologize but it was flat. I didn?t do anything wrong and the staffwere really unprofessional.. so I let them know what I thought. Not sure they care but maybe district will read this. Many staffdon?t care here. Sorry for the ones that do. It?s dead inside. Avoid this location and just let it commit suicide. Read more

Kelly Curiel 2 years ago
4

For my first time visiting Red Robin, it was a decent experience! I ordered the Banzai burger and was pretty satisfied with the... flavor and textures of the burger. I only wish they would've grilled the pineapple so it was softer and sweeter instead of usingthe canned pineapple rings straight. I also enjoyed the variety of sauces on the menu to choose from to eat with my sides! Read more

Brian Embry 3 years ago
3

I must say, I was a bit disappointed with this trip to Red Robin. The service, staff, and cleanliness of the restaurant was... great. The problem was the burger. I got the Pig Out Tavern Double. It was about as bland a burger as I have had. Not muchflavor. I was expecting more. A nice surprise though was the fries. When it comes to french fries, I'm picky. These fries weretasty, crunchy on the outside, and not oversalted. Nor was there any other type of "over the top" seasoning. Well done on thefries Red Robin! Read more