Reviews for Mrs. Fields Cookies Park Meadows Center in Lone Tree, CO
On Aug 2nd around 4:30, I wanted to order 24 chocolate chip Nibblers. I looked at what they had left & counted 8 in the display... case. I asked if they were going to make more & wouldn't mind returning at a later time. The young female associate who came outof the kitchen replied "No" and proceeded to tell me to have a nice day in a condescending tone as I walked off. Isn't it yourjob to make cookies? The chocolate chip nibblers are extremely popular and sell out quick. It's not like I was requesting moreto be made at 730pm with the mall closing at 8pm. My point is if you don't enjoy your place of employment, maybe it's time toconsider other options. Don't punish the business owner/Operator's income because you hate your job. Read more
This is a review only for their cookie of the month program, not their stores. This is the shipment I received this month; all... but one cookie were totally broken. The cookies they send you aren?t very good anyway and I tried to stop delivery, but theysaid only the gift giver can do that. Read more
Bought some cookies around 4pm today from Park Meadows and the excellent service was a real point of difference. The person... serving me was polite, very precise in the order, friendly and efficient. Of course, the cookies tasted great which added to agreat experience. Highly recommend! Read more
I love this place, truthfully I do, and always make a point of coming here when I'm in town. But today, while waiting to place... an order for a cookie cake, the worker (who had literally only helped one family prior to myself and my friends, and one phoneorder), gave us a look and exasperated sigh of utter disdain before telling us we "just had to wake a second". While I canunderstand if he had been getting slammed with orders and customers, I personally don't think two orders within the 8 minutes ittook for him to greet us was really that stressful. Regardless, the interaction was rather disappointing, and we just decided togo elsewhere. Read more
After walking around the mall endlessly, my wife & I were gravitated to the Mrs. Field?s Cookies sign. As we approached the... cookie counter, we decided to get a mini iced chocolate chip cookie bite. This bite is as miniature as you could get. A 3 yearold could easily eat this in one bite. With that being said, the food itself had a high quality taste. The chocolate chips meltin your mouth while the frosting makes a wonderful compliment without being overbearing. This bite of heaven was complimentedwith a pretty big price tag. 2 of them were over $5! No matter how great the cookie is, it?s not worth $5. Read more
We were making a trip out to Mrs. Fields to get a cookie cake for a birthday party. Mrs. fields is one hour away from our house,... but we typically had good experiences so we figured it would be worth it. We did not realize in store, but they gave us anuncooked cookie cake. My mom had a few bites of the cake and got ill which is when we realized the cake was way too soft to becooked. It practically fell apart at the touch. We decided we would call the store the next day(today) and try to get itresolved with a refund as nobody in our household has time to make the hour trip out there again until this weekend. We spoke tothe manager, Jessica, and she was incredibly rude. Kept telling us she can?t give us a refund without proof (we sent pictures ofthe cake but she wanted us to come in with the cake today or tomorrow). Overall, she was an extremely dismissive, disrespectfulemployee. When we asked for a number for corporate to speak to a higher up who could help us, she responded to ?google it.? Wewill never be going back to Mrs. Fields and we will be telling anybody who expresses interest in this company about ourexperience. Truly sad that what should have been a wonderful birthday has become a battle with a company just to get our moneyback due to an inedible, uncooked cake. Read more
Last weekend I felt like having a sugar cookie and happened to be shopping at Park Meadows mall and tried Mrs.Fields for the... first time. I got a plain sugar cookie and it was moist, perfectly sweetened and amazing. The price for each cookie is a bitmore than what I typically pay at Whole Foods or Sprouts but it's worth it. Today I went back for more (you get 1 free if youbuy 3) for myself and my husband. We tried their chocolate chip walnut cookie which is equally delicious. The cashier wasfriendly and the wait short and sweet. Read more
I've ordered cookie cakes from here a few times, never had any issues. Always tastes great, looks the way it should, and is... ready on time. Only wish they would send confirmation emails when you order online. Read more