Reviews for Tim Hortons in London, ON
My daughter who is 12, as part of their mini-school trip with her class, went to this location for lunch. This may have been... their 2nd or 3rd time at this location with her class. During all visits, she came home telling us that the servers at thislocation were rude. Sure it may be overwhelming for the staff with a sudden influx of young kids but this is part of customerservice - to be patient, kind & professional no matter the age. I hope they improve attitude in this location. Read more
This morning I saw one indian worker with a cut serving food and I kindly tell her to put a bandage on it now with covid... problems everyone its exposed to anything wrong and she just scream at me in a disrespectful attitude thats not the way totalk to costumers Read more
NASTIEST STAFF, MOST UNPROFESSIONAL CUSTOMER SERVICE! I?ve ordered here on multiple occasions & I can only think of 1 occasion... where it was alright. Each time I go, staff are yelling at each other or customers. Early one morning I mobile ordered a coffeeand timbits, & they screamed at me for 1) coming too early in the morning ???? and 2)that they weren?t prepared yet. They toldme to come back in a hour to pick them up (i worked so this wasn?t possible). When i requested a refund the 3 ladies mocked meand threw the change at me. This is just one of many occasions. They don?t even wait for you to leave before they disrespectyou. The only staff member who?s nice is the young boy. Read more
Store was recently made over mainly to cater to the drve thru interior of the store is not inviting both occasions i visited.... were dissapointing the first no baker was working there was a selection of 3 doughnuts secondly no buns for sandwiches only onesoup 3 people working two of which were trainees the third was on drive thru i doubt i will visit this location again Read more
You can't even make a simple iced coffee with chocolate milk. This will be my last time going to Tim Hortons. Everytime I ask... for something they argue that a latte has whipped cream or iced coffee can't be made unless they use their nasty "coffee" basedmixture. Whatever happened to simple coffee and ice? Read more
Staff are great, but the coffee has not been on several occasions and actually upset my stomach. I've been a Tim's customer for... decades and it's a shame. Did they change the beans? Read more
Located inside the mall. Once you're in here you can enjoy your coffee walking around the mall or sit in the large seating area... adjacent to it. Read more
Very friendly staff, very fresh food and always timely with order preparation! My go-to Tim's.