Reviews for Chuck's Roadhouse Bar & Grill in London, ON
Went on a Thursday night for dinner. Our server was beyond amazing and took good care of us. We got - chicken and rib combo +... drink, wing and rib combo +drink, and a kids cheeseburger combo. The portion sizes were perfect. Loved the chicken. It was niceand tender and well seasoned. I wasn't a huge fan of the ribs. I like my ribs to fall off the bone. Seasoning was good. Wasn'ta fan of the Cesar drink. Tasted watered down. Good atmosphere ???????????????? Read more
I had an early dinner with my son, husband and a dear friend. The server was very nice and helpful. The food was great. I love... the sweet potato fries ???? The only thing I wish restaurants would provide wet wipes for those eating finger foods. My 82 yearold friend had chicken wings and ribs and had to go to the bathroom to wash his hands. Otherwise the experience was awesome ???? Read more
Extremely disappointed in my experience at this establishment tonight. It started with a hostess who was preoccupied and simply... slammed menus on a table as she sat us. Waitress seemed bubbly at the start. Waited for a very long time for our appetizershowever with no interaction from a server or manager. Appetizers arrived with the server also informing us that our rare steakswere ready. Working in kitchens for over two decades I know my options here are to accept the meals with the apps or have oursteaks be ruined by the heat lamp. My husband was trying to rush eating his app so he could enjoy his dinner but sadly that onlymade it a very bad situation where we couldn't enjoy anything. Here is the kicker for me, I had ordered sauteed mushrooms withmy steak, the server informs me that the "shrooms" would be a minute still. I ate my fries first, still no mushrooms, moved onto my steak, which was perfectly cooked , ate half the steak when the mushrooms finally arrived. They were inedible! Salty andvery much deep fried. . . .again twenty years in kitchens I know their tricks. Didn't help that I almost broke my teeth on thevery crispy piece of French fry that was in there amongst about five more. Server did remove the mushrooms but over all VERY badexperience and certainly not worth the 90 dollars I paid. Even an apology from management would have helped save thisexperience, but nothing. We won't be back. On our way out the hostess had her feet up and was video chatting with some guys.Didn't even acknowledge us. Not very friendly if you ask me. I would love to leave more information but the server was quick tosnatch my copy of the bill off the table with my cash. Read more
This was my first time at Chuck's. Steak dinner was delicious (had the New York steak). It was like a more casual version of the... Keg - incl. without the high price - complete with their own version of the birthday dessert. Drinks were a good price. Iprobably would've traded the half cob of corn for a different veggie if given the chance. A tasty night out within a reasonablebudget. Read more
Amazing service! They didn't have a chicken breast and we had to get a leg instead. The cooks actually gave us 2 legs to make up... for it! Everything was great! Read more
Ordered takeout, arrived at the 45 minute mark as noted. Had to wait an extra 40 minutes in the bar area for kids chicken... fingers and fries and a kids hamburger and fries. Hard to believe it takes 85 minutes. I'm the only one sitting at the bar, andthere is 13 customers here presently. Last time I order from here unfortunately as the staff are quite nice. On top of that, Ithink there was a potato shortage, and the burger was soaked in blood. Read more
Definitely not ever eating at this Chuck's Roadhouse restaurant ever again. Terrible service and I ordered a full baby back rib... with a baked potato. Not impressed with the ribs. They weren't tender and fall off the bone either. They appearently grille themwhich is not the proper way to prepare them. Slow cooked to perfection is key. I've worked in a kitchen before, a few times.Management sucks also. Poorly trained staff and people who don't care about their jobs plays a huge role at this restaurant. Ihighly recommend not visiting this establishment. They really need to get their act together. Read more
My daughter thought the grilled cheese and our server Brittney De was amazing...I agree.... porterhouse was grilled to... perfection...thank you, staff at Chuck's, for a wonderful dining experience! Read more