Reviews for Chopstick House in London, ON
Order n delivery were good. We ordered dinner for 3. The chicken wings were deep fried in old oil which made them taste fishy,... the noodles were dried out with too much soya sauce on them and the chicken was grey n rubbery. Very disappointed Read more
If I could give zero stars I would! This was without question the WORST Chinese food I?ve ever tried to eat. We ordered a... variety of items/nearly $60 worth and we had to throw it all in the garbage it was so bad! Contacted the restaurant and theyrefused my request for a refund. So beware and steer clear as this place is a waste of time and money!! Read more
Sad to read the bad reviews. Used to be one of the best places in town. I lived across the street on Piccadilly in my teens. My... sister worked there taking orders. The food was amazing in those days. Should I try it when I'm back home next week? Probably.I'll get the house special fried rice with extra curry and a couple of spring rolls and see where it's at. I think this jointhas been open since 1968 but ownership might have changed at some point. I think there's some rivalry with the Shanghai onSpringbank (which has great food btw!) as the oldest Chinese joint in the city. I'm so old I remember The Hoo Hoo on Richmond indowntown London! Read more
Exactly what I?m looking for when I want Chinese food takeout. Good fried rice, good chicken, good sauce (comes on the side for... maximum sauciness). Sadly did not enjoy the egg roll or spring roll. Tastes really good as leftovers, which is key. Read more
I read the reviews AFTER ordering and tried to cancel my order but couldn't. I was fully prepared to ask for a refund because I... thought I would hate it. I actually used to work here but with the old owners and loved the food. But since then, I can tellsome things have changed. The wonton soup I used to drool over, it had nice wonton with nice pieces of bbq pork. It seemed likethe tiniest pieces of just plain pork sadly now :( the beef lo mein was alright but not bad! Only complaint was there was somenoodles that were toooo crispy and couldn't eat but I love that there was lots of beef. But, those were my only complaints.Delivery was quick and no issues (I wish I could track but they let me know when they were close.) Everything was a good portionand loved. Especially the house fried rice. I absolutely hate when fried rice is coated with too much soy sauce and is so dark.I also loved the chop suey. Will be ordering again :) Read more
I used to love this place but my most recent experience has soured me. Ordered through door dash and they use their own drivers... so there's no way to track the delivery. About 30 mins after I ordered i get a call from the driver saying that they think theaddress is wrong so I confirm my address and the driver says that's what he has and hangs up. After about another 30 mins stillno food so I contacted the restaurant and said that we had to call the driver to get an update and they would get the driver tocall us. The driver calls and says that we told him that he could not enter our building and that we didn't want the food. Wehaven't had any contact with the driver since the location call, so I told him that the food is probably cold by now having beenover an hour from time of order. Now because the restaurant uses their own drivers door dash only directs you to call therestaurant for any issues. When I called the restaurant to explain what happened they hung up on me the first time and when Icalled them back they refused to try to process a refund. They told me that because I refused the food that I was out of themoney. After a long work around I was able to contact door dash who was unfortunately not able to refund my order from therestaurant but instead gave me the same value as credit on my account. Needless to say I will not be ordering from here againand will actively tell people to avoid if they don't want bad customer service. Read more
wonderful meals chicken balls, Cantonese- Style Lo Mein with chicken BBQ pork, shrimp mixed veggies and mushrooms. plus... mushroom fried rice. Read more
Food quantities are large, food always arrives fast, and hot, and you can specify the level of spice, so if you don't like any... spice, you can get none, but if you like very spicy, you can get that too. They also use their own delivery driver even if youorder on doordash, so it's always consistent. Read more