Reviews for Dunkin' in Lombard, IL
What a horrible experience.. i ordered a dozen munchkins at 10:30 AM this Saturday morning? for my grand daughter soccer game &... what.i got was a dozen ?old ?picked over?regular doughnuts?and a $16.60 bill and no receipt? ill be contacting Dunkin Doughnutsregional corp office and informing them of their employees lack of communication skills to give their customers what the ask forand not what they want to serve Dunkin Doughnuts is falling severely Read more
Perfect friendliness, clean location, no harassment when I sat down even though the location is small, no fragrance... contaminants, and perfectly-made drinks using the actual amount of syrup I ordered rather then faking it or using "half pumps"or "quick pumps". Read more
My service wasn't to the expectations. Had to wait for the bagels since they were forgotten/ missed from my order. Coffee got... cold and the staff didn't care even though I informed them that my Coffee is getting cold not even offer to warm it up. Lasttime will go to this place... Read more
They delivered my coffee Black, without the creamers and vanilla shots as ordered. When I called to let them know, he asked to... reorder and get a free coffee tomorow. I was so upset, because I really wanted the coffee. He didn't even offer to make aanother delivery for the correct order. Read more
Friendly service and my Iced coffee was absolutely delicious and you could tell it was fresh. I was extremely satisfied, i wish... the dunkin by my house was this good. Will definitely come back to this location when I am in the area. Keep up the great job,with fresh coffee. Read more
Umm.... if only one person is working (im assuming), we get this ..... This is not how it was advertised lol ... and the powder... is all clumpy at the bottom. So I just paid for $6 for milk. Also this is my first time ordering this drink lmfao ordered on themobile app and waited 15 mins in line. I'm not saying it's the guys fault but more of the management there. Read more
Drove up there around 6:30 after seeing a banned that advertised they were open 24 hours. Not to mention there was a sign in the... window indicating they were open. I pulled up to the drive thru and there was nobody there and nobody answered the speaker. Itis really frustrating because all the signs say they are open but they never are. This is the 3rd time I have come here to havethem closed. If you advertise 24 hour business hours you better be open. Not to mention a neon sign in the window saying theyare open. I will be reaching out to corporate and the manager. Read more
Very pleasant young South Asian man working the drive through that day. Service with a smile. What more could any customer hope... for? Read more