Reviews for WaBa Grill in Loma Linda, CA
I enjoy eating Waba Grill as a nice treat ???? Today, I was dissatisfied by my meal. Service was good but what I ordered... sweet & spicey chicken with brown rice and steak & chicken with brown rice, I suppose no vegetables are included in the meals,the rice dry so we're the chicken and steak, we felt as the were eating cardboard. The place is nice and clean. Feelingdisappointed in Waba Grill. ?????? Read more
I always end up ordering late! But food is always great! And Jenni is always so friendly! Thank you.
This location is always clean and the staff is friendly. Food is always delicious. Great (and healthier) option for a takeaway... lunch! Read more
Food is good, steak bowls and dumplings, really good. However, service here is horrendous! I said yes to avocado and green... onions on my bowl, nope, not a single one. But the biggest disappointment was that I was the ONLY customer inside waiting onan order and they just left my to-go order sitting on the counter. Didn't call my number, nothing! I thought it could havebeen a mobile order so I waited a few minutes, then decided to ask them and yup, sure enough, it was my order. No apology oranything. Worst service by a food establishment I have ever had! Read more
The food was okay. Will try something different next time.
Good fresh food. The cashier was struggling a bit. Making the wait a little longer. The people in front of me were pretty... frustrated. I think she was just new (at least I hope so). The add avocado was close to $1.50. For half an avocado. Kind of anoutrageous mark up. Sauces are located next the the soda machine. They did package up my to go order really well. And packagingis microwave safe, which is super convenient for reheating your left overs. The veggies they add are steamed carrots andbroccoli. Read more
This comment is about the customer service. When you ask what is in the bowl, I got the answer "whatever is pictured" now... clearly I cannot see what is under the pictured veggies. Cashier then continued to defend the cooks (who rang my order) behaviorby stating "well he's just the cook and doesn't know what goes in there, it's the cashier's job but I was probably on break".Coming from giving proper customer service in the past, I'm not saying customers always right but man up and say a simple Iapologize for the service that was rendered, don't continue to make the situation bigger than it is. This could have beensquashed within the first 30 seconds. Just by her voice she seemed to be annoyed by the way she gave short defensive answers. Ithen said I didn't mean to make you upset, I mean c'mon I was nice enough to acknowledge the fact that she was clearly upset ofsomething she was not in control of. At the end I asked if they try not to put cooks in as cashier's if they are not familiarwith the menu. Again cashier was short and unconvincing and said "sure". I then ended with it's okay clearly this won't besolved through you. I will call tomorrow and speak with a manager. FYI, it's upsetting cuz my order was incomplete and Icouldn't leave my station cuz I'm a nurse and had just started my shift for the night. Very bland dinner Read more
The plantspired stead bowl is amazing! I also love their tofu veggie bowl.