Reviews for Starbucks in Locust Grove, GA
I come to this location almost every day. Today I decided to go inside and sit down to enjoy my coffee, however the extremely... cold, rude and thoughtless employees made me go back out to my car and want to not visit this location again. Lisha took myorder and although she greeted me and told me to enjoy she sounded insincere and miserable. I asked for a café misto withalmond milk and she repeated back to me ?cafe misto? and I said yes please, with almond milk. I did not get it with almond milkand when I asked for my order to get fixed because it was made wrong, which I thought was something Starbucks prided itself in,another employee, shayla, clarified that it?s not the case at this location. She tried to tell me when I order on the app I canchange it but I told her I came in and asked for it with almond milk, she asked lisha if I had asked for it with almond milk andshe said no. I have worked customer service in the past and never would I have questioned the customer or accuser them of lying,that?s not how customer service jobs go. Now these employees deserve a raise because having to remake my drink how I ordered itwas too expensive and she forced me to get a refund and place my order at the register again. She then proceeded to tell Lishahow ridiculous I was as they laughed at me in my face, now I don?t mind paying for almond milk, I come here everyday to buycoffee WITH almond milk, I am aware of the extra cost and I pay for my lactose intolerance every time, I can afford it. I canafford a $7 coffee every single day, sometimes twice a day. Having these employees laugh at me while I?m standing there, andthen tell their other coworkers is just not a welcoming environment at all. Read more
The people are friendly and it?s in a good spot, but three times in the last month I?ve come here and the coffee tastes off. It... doesn?t taste like it does at the other Starbucks in the area. It?s bitter and metallic and almost soapy. Read more
The drinks are okay. The drive-thru is almost always insanely long, so I have started ordering ahead. I have never seen such a... cold staff. As a former retail manager, I believe it is important to make your customer feel welcomed and thank them for theirpatronage. Every time I walk in, I say hello to the staff and get ignored. As I get my coffee from the to go area, I say thankyou... and get ignored. Today, there where 4 employees working, a moment when no one was in the drive-thru and no customers inthe store, not a single one of them even turned to look at me. I love the Starbucks reward program, but there is a new coffeeshop in town. I am totally down to pay a little more for great customer service that supports our local economy. Read more
This is probably the most energetic, fun, and professional Starbucks I've ever been to. Trinity and Shantel are outstanding... employees. They were warm, kind, and invested in us getting the best drink possible. A few other employees were there, althoughI didn't get their names. If you're in the area, ask for Trinity or Shantel and ask them their favorite drinks. Coconut milkbased drinks seem popular even though I'm not too fond of coconut milk. The combination made by Trinity was terrific!! I can'tsay enough how much fun we had in this Starbucks. This is how you want to be treated when entering any establishment. Read more
Probably my favorite starbucks location! Great music selection and employees seem genuinely happy and friendly. Customer service... was amazing and my drinks are always taste consistent. Will definitely be returning Read more
This location has to be one of the friendliest Starbucks I've been to. Everyone is greeted upon entry and thanked while exiting.... Not just a regular greeting tho. A warm, eager, welcoming greeting that can improve your mood and get your day off to a goodstart. My order was also ready faster than expected ???? Read more
I will not be coming back to this place. Had to wait for the person to finish having a full blown personal conversation with... another customer. It didn?t bother her at all there were customers waiting. The lady with the red hair took forever to make mydrink. Keep in mind only two customers in the store. She walked away in the middle of making my drink and a fly landed on therim of the cup. I told her what happened and she made another one with an attitude. I?m sorry but she was sloppy and not keepingwork area clean. Big turn off for me. Place is full of flies. Flies were landing on the counters; fruit containers andeverything else. Just nasty!! Read more
Can never go wrong with this place fast,fresh and good food plus drinks! Great customer service ????