Reviews for Papa Johns Pizza in Livonia, MI
I got the pizza bowl. It tasted okay and it was super thin. It was not what I expected.
Caveat emptor here. If I could rate this store with 0 or negative stars, I would. I ordered 2 pizzas from this location through... the Papa Johns mobile app. The price was $40 with delivery and TIP. The pizzas were never delivered and the store couldn't havecared less. The store contracted through Door Dash for deliveries. The Door Dash driver was sent to the incorrect address (~2miles from my house) based on the incorrect delivery address in the app. I didn't realize the address was incorrect in themobile app until this happened. I tried to change the delivery address in the mobile app several times, and while it would allowme to change the address, it wouldn't save the address, so something was not working properly in the app. Regardless of thepoor functioning technology, I called the store to give them a chance to make it right. Everyone makes mistakes, and in businessoften times you can get a chance at redemption, but not here. The store manager said there was nothing they would do. No creditfor a future pizza; No refund; No making 2 more pizzas for me and my family who waited 1.5 hours for this non-delivery to becomeknown; Nothing...it was my fault and wished me a nice night. The pizza market is very competitive. In the area I recommendBuddy's pizza, Tomatoes Apizza, or the pizza from Crispelli's. You might pay more, but you will get quality food and thecustomer service is fantastic. Read more
Amazing pizza and very clean store . good service
Always a great experience for pizza. Order by phone ir app the staff always looking out. One time the app was off on delivery... time due to a staffing issue store called to let me know when they could have just delivered late. Food always fresh and pickupalways ready on time. Never had undercooked or not cooked properly food which I have had at other places. Staff always in anupbeat mood and happy to help. This is my pizza spot when needing a reliable pickup for the family. Read more
We've picked up pizza at this Papa Johns (Six Mile, Livonia) twice now, and the pizza's been great. Today the store went above... and beyond: I accidentally ordered from this store instead of South Lyon's store. When I called to let them know that we werecoming for the pizza (an hour round trip due to my choosing wrong location), the staff member kindly offered to void our order,even though the food was ready.We were then able to order for the correct store. It was our mistake, but the Livonia staff wassuper gracious. Thank you! Read more
Horrible horrible pizza. Jets was closed so I decided to order from mama johns. Sausage pizza was horrible. Wings tasted... undercooked, the philly.. sandwich was bland. The only 2 good things I got tonight were the breadsticks & the crush soda. Spent$45 for food that was worth about $10. I?m sure I would have enjoyed it if I was wasted. Read more
There is no better chain pizza that I know of in metro lest you consider Tomatoes Apizza a chain. Sure you might find a single... Hungry Howie that does a fantastic job but then fall short at all the other locations. Papa John's must have a great top downattitude because it filters through perfectly to the customer. The closer location closed down but I always felt judged when Iwould accumulate enough reward points to order. At this location, not the case, in fact they make me feel like I've achievesomething. One time I was told to get a free 20oz pop from the fridge. And my whole transaction was $2 for two pizzas. I highlyrecommend the garlic dipping sauce, and the peppercini. Have never had pizza delivered so rating doesn't reflect deliveryexperiences with Papa Johns. You can't go wrong Read more
We talked to the team here about a week ago to see if they could do a huge order for our daughter?s first birthday. They were so... helpful and amazing to work with . They did a fantastic job with getting the order for pizza and cheese bread to the house . Thedeliver driver, even helped set up the pizza and cheese bread. Highly recommend to all future events for anyone . Read more