Reviews for KFC in Livermore, CA
Out of chicken Everytime I go there ...but they were nice about it .
Bought 1 meal 6 chicken strips mash & coleslaw no drink $27.53, are you kidding me !
I had 3 piece fried chicken. Asked for Extra crispy. This is on a weekday around lunch hour. Chicken was hot, fresh and crispy.... Drive through was quick. Overall I felt the taste was above average. I would say 7.5/10 for the chicken. Read more
Manager was rude and disrespectful. We did never received our order and when the driver called to tell us that the manager... claimed our food was already delivered we could here her yelling at him in the background. The driver put her on the phone andall she could say was she didn't know what to tell us. I get that in the service industry it is easy to make mistakes amd givethe food out to the wrong customer but some accountability is necessary. We paid for food we never got and then got yelled at bya manager who probably made a mistake giving it out or accepting it.... terrible experience and my family won't be supportingthis establishment anymore. Read more
I've decided not to use the app for KFC anymore I'll wait in drive thru instead. The app has messed up my drink on the last 2... orders and my side on the last order. I changed the side when prompted and put my drink in when prompted but it ordered thedefault coke and mashed potatoes with gravy. I caught the drink issue bc it had happened before... The side dish was a newissue. It might be convenient to use the app might be quicker... But if you get the wrong food it's not really. Read more
Dad loves fried chicken. So, as a post dentist appt treat; I took him to KFC. I liked the option of ordering through their Drive... Thru Window, so that's what we did. The wait wasn't long, even though there were 3 cars in front of us. I ordered 2pc Dark MeatChicken Meal and the 3pc Tenders Meal. Dad liked the chicken and said the mashed potatoes were really good; (they could use alittle more gravy though). Mom liked the extra crispy tenders and her cookie. The only MAJOR disappointment were the fries. Theywere really nasty! They tasted like they were fried in really old oil. They had a distinct flavor of oil that had turned andruined the entire meal. Nasty. Read more
Came here tonight to get some food and some amazing root beer on the way home from work. I pulled up at 9:35pm on December 3rd... 2019. They stated that they were closed and was out of chicken?!?!?!?! Huh?!?!?!? They said to go through the drive through andthat they can help us that way instead. We drove up to the drive thru and they stated that they can't do any food at all. Whenwe pulled up to pay just for the drinks and they offered the 2 med root beers for free for the inconvenience. I was going to putone star but was thankful that they tried to take care of us for the inconvenience. Thank you ???? Read more
10/2022: Open for dining in but they are a bit slow to deal with the increasing demands. Had to wait 25 minutes to get our order... because they ran out of cooked chickens. Only had a staff of 2. Read more