Reviews for A&W Restaurant in Littleton, CO
Wish I had read these reviews before I stepped foot in this landfill. My shoes are still sticky from the disgusting floor. The... conditions in the back, where the food is prepared, were even filthier. So, I stood at the counter for 5 minutes as the managerwalked back and forth, ignoring me. When I finally got her attention, she was cold and short, clearly annoyed at having beentroubled to do her job. I ordered a large sized meal with a float. Several people came in, ordered, received their food, andleft, as I waited patiently. I had received (what I know now was) my medium float from manager lady, who rudely set it on thecounter without a hint of congeniality. Pure scorn. At the time, I assumed that cup size was for the large float, and thoughtnothing of it. It tasted terrible, anyway. Finally, an unpleasant fellow named Jessie asked what I had ordered. They had noteven began preparing my food. So a young fellow with whom I have no issue made my food. I did watch him make it, and I saw himgive me a small order of fries. I asked why I hadn't been given the large, and manager lady proceeded to argue with me aboutwhether or not I asked for large. I did. Rather than throw in an extra handful of fries and apologize for her error, shecontinued to insist I had not, pointing out that I did not mention the medium float she gave me so I must not have said largewhen ordering. Solid justification. I think she has a career in law... in Luke Wilson's Idiocracy. Again, how was I to know itwas a medium. Many places large 'shakes' and such come in the medium sized beverage cups. I finally had enough and called aspade a spade; I called the place a s___hole and asked for my money back. Jessie, oh so tough Jessie, demanded 'not until yougive the food back, then proceeded to try to provoke me into a fight. He came from behind the counter and got within 6 inches ofmy face, then staring me down, with bulging, angry, eyes, for at least 30 seconds. I told him, continuously, t Read more
The guy working drive through named Jesse is an exact reason why you work at a fast food restaurant just plain rude and doesn?t... care. On top of grease being covered all over everything including the bag his slob self handed it to me in. Zero cleanlinessand no napkins at all in bag. What a joke Read more
The lady who took our order was not professional and has zero customer service. I hate that my 6 year old daughter in the back... seat has to experience un kind people. We will not return because our experience here. Read more
This is hands down one of the worst places I?ve ever gone to. Every time I?ve gone, there has been extremely terrible customer... service, very rude employees and problems with my order. Even today, trying to give it yet another chance, the girl with thebrown and red hair at the drive thru was ridiculously rude before we even had a chance to speak. This place either needs to becompletely restaffed or closed down. Read more
If i could leave negative stars i would. Absolutely cannot believe this place is in business. No one uses gloves to prepare the... food, we literally watched a gal stick her fingers into mashed potatoes to get the lid on. We couldnt even eat our food itlooked so gross, after one bite we left. It looked like the inside had been abandoned, garbage all over the floor. The healthdepartment should shut this place down immediately. Read more
I'm not impressed with the customer service. Waited for about 3 to 5 mins in the drive through, had to physically call the store... to get help, then took about two more minutes where someone to actually get to the drive-thru to get my order then the girl itthrough the drive-thru was snotty and gave me a shaking up root beer float not impressed with this location at all Read more
I think we caught them when short staffed. One kid ordered corn dogs which took quite a while at the drive through. But they got... all our order right, the food was delicious, and the service was great and with a smile. Love the large menu with so manyoptions. Definitely recommend! Read more
Said hello and was ignored then was told my bill, gave my card said thank you when he gave the card back and said thank you when... I got my drink. Employee had no interest in common pleasantries and was cold and rude. One of the rudest experiences I've hadwith a customer facing employee ever. Read more