Reviews for Popeyes Louisiana Kitchen in Lithia Springs, GA
Went through drive thru. We had 2 separate orders of 2 chicken sandwich sandwiches. Pulled around and with no one behind... were asked if we could pull forward. We said no one is behind us why? Just in case someone does. We refused the cashiersrequest also she said repeatedly I'm on a timer well if your drive e through cashier's are on a timer shouldn't your foodalso b hot and ready at 1:00 in the afternoon? After being hollered at and being to I was trash by a employee who name startswith a I will not name on line. The manager finally came out of the back and realized what was going on. He immediately gotsanwhichs ready. And the car after me they asked to make room for got their food first. I will never go back this particular restaurant. Manager was great when arrived. Having 1yrs fine .. Read more
Once again, the hospitality in Atlanta is no longer advised. I don?t know what it is about the females and me but they just... don?t care to acknowledge me the most proper customer service way. I?m simply door dashing and I?m next in line and the ladywith the long blue braid just pointed at me and I have to speak up and say hello clearly so I feel acknowledged but then thelast two customers she helps oh it?s hi sir how can I help you. The customer service is lousy and only work if you?re going toactually do your job correctly not sit there and have a stink attitude daily. Highly do not recommend only due to customerservice. Read more
Food is always fresh but the wait is always extra long with only a few cars. 3 nights after 10 pm I waited super long, has to... order at the window because no one answered on speaker after waiting. When I got to the window 4 people with 3 just standingaround and playing. Seemed to be minors. It was like I wasn't even at the window. I wanted to call corporate office but decidednot to since the food was fresh. Read more
Line was long and the location was out of a few things, but it was the end of the night and Char was amazing under pressure. She... took great care, apologized for the delay and was super friendly. Will definitely return to that location because of her service Read more
Entirely too many kids at this location and no real adult leadership. I witness on two occasions items being left off people... orders, including mine, and the employees casually laughing and on their phones in the back without a care in the world. Ibelieve the oldest person at this location has to be 21 or 22! Visit and see for yourself the lack of focus and leadershipbehind the counter. I just left this location trying to make an order and decided just to leave as I witness a guy come insideto inform the employees they left a few items off his order, only to see the little girl behind the counter casually laugh inhis face and proceeds to leave more drinks off his order?. I just decided to leave to see her nonchalant attitude towards him.The work force can?t be this bad off! I rather not eat from this location again. Read more
Went late, just before close so the options were limited. Thats to be expected when you get there 30 minutes prior to... close. Service was distracted. Had to repeat the two items they had as an option repeatedly. Two items. Had to repeat back tothem the only two options they had for my order. Food was fine. no issues there. Lesson learned, if you are forced to eat latedue to a late flight in hit the gas station. Read more
Location is short handed and is hard pressed to maintain a steady flow of customers. The lobby is supposed to close at 9pm, but... on many occasions it's locked well before. They're giving their best, but expect a wait in the drive thru. Read more
Don?t know who prepared the mac n cheese at Popeyes Thorton Rd today 11/3/22 but baby can you prep a pan for my Thanksgiving... meal?and that lil crust on top?whew lawd?..so good Read more