Reviews for Dunkin' in Lincolnwood, IL
Customer service was subpar. Walked in and two employees were arguing about what seemed to be a quarter. They didn?t acknowledge... my presence for a couple minutes. When they eventually did, they took my order in the most curt way possible. Needless to sayI?d be going to other Dunkin?s in the neighborhood next time. Read more
Best Dunkin in Illinois. Fast Service and they get it right every time.
It's real busy. They got order wrong. Took awhile to remake it. Staff lady was agitated and overwhelmed. She made order again.... Location is clean. Its 24 hours. Good parking. So so. Plan ahead. Quick search online to find location. Read more
I've been coming here for over a year now to the point where they know my drink. As soon as I walked through the door they... confirm my drink & start making it and are very friendly for the most part. But there has been VERY FEW times where my icedcoffee has come out watery & tasteless so I KINDLY ask them to fix it (redo it), and the lady would start catching an attitude &starts complaining in her language in front of me out loud (because that's what it seems like based on demeanor and tone whichis disrespectful & not hard to tell). It has been Iike three or 4 different occasions already and I am not putting up with itanymore. I still say "thank you" and I get ignored. I'm unfortunately done with this location although it was a distantconvenience. There's another Hispanic young guy who works there with a disgusting attitude every time but I at least can say hegets the drink right. Otherwise, the ladies work hard and are nice most of the time. Read more
i don?t really write reviews and it?s not my thing but after my experience with my my mother two days ago i just had to write... this review as a fellow barista and cashier. First off the store wasn?t clean and the counters were awful. This lady thatattended me and my mother kept rolling her tongue across her teeth as if she had something stuck in them which by the way shedidn?t greet us with a smile but instead an attitude. Disgusting. I didn?t manage to catch her name but she wore a cap likeeveryone else and she didn?t have a name tag (Which by the way it?s a MUST by corporate and that?s a $100 fine right there) sheforgot to charge my mother for one coffee when she specifically repeated herself three times. At the end when we thought we weregoing to leave she frowned at my mother and said ?I only charged you for one? as if it were my mothers fault when it was herfault for not doing her job properly. After my mother bought a bagel we thought after 10 minutes that her coffees were done ONLYto find out that the woman who attended us completely forgot about our order. I as a barista make sure that i go through mycustomers order correctly unlike this woman that attended me and my mother in such a disrespectful way. Y?all need to go toanother dunkin find another one or simply support a small business because this one is not it. Read more
If I'm going to grab a coffee or cappuccino 9 out of 10 times I'm going to hit up a Dunkin. This location is convenient because... it's close to heartland ice arena so when I'm here in the area I typically stop at this location. Now I'm getting only coffeeso it's kind of hard to screw that up, but every time I go the service is fine the employees are nice and the coffee's doneright each time. Some of the reviews I don't think are accurate considering it's their first or second time reviewing a place.My only complaint not very easy to get in and out of the parking lot but other than that it's fine. Read more
Bad customer service.. Very unprofessional , everyone put their mask under their noses and touching the cash with hands without... gloves.. One of them had gloves in one hand only.. My power breakfast sandwich ( I eat almost everyday) was not properly doneand not warm or hot at all ( not fresh ).. coffee was sweet like anything..THEY NEED TO HIRE SMART AND CLEAN PEOPLE.. NEVERGOING BACK.. Read more
Been waiting 5 mins and not even a hello when there is nobody else in the store at 230 pm