Reviews for Popeyes Louisiana Kitchen in Lincoln, NE
I waited in line for my drive through order; I'm pretty sure they were training a new employee because the wait time was longer... than usual, but there were no apologies at the window. The guy at the window was very polite and friendly, but my order wasprocessed wrong and I didn't get what I ordered. The food was good however. Read more
The management is terrible you can't talk to your employees like they do. There is no training what so ever you you can't get... mad at or cuss out an employee because they are slow you have to train them not just let them start by themselves it'sridiculous. The manager there can't say a name is so rude down grading cussing all the time and degrading the employees thatnever was trained that's not right at all. I've been a manager not at a Popeyes but you have got to train the employees alotbetter this is why nobody wants to stay there and the people that wanna stay and are good workers needs training and respect andnot talked down to. I would not wanna stay either in a work place like this it's horrible maybe get new managers you may see achange in the employees and you may get them to stay. You can't have 2 people doing everything there. It's not a great place towork at all Read more
The meal itself was good but idk about the employee who handle the food, he was scratching himself and boxing the food without... gloves on. Read more
I love Popeyes, but it seems like the 70th and Pioneers location can not get an order right to save their lives. Also the food... that I did get (wrong order) was cold last time. Kind of disappointing... Read more
I love Popeyes but these locations in Lincoln are garbage! The general manager here is embarrassing! I politely and patiently... waited for this food to be fresh, I was given fresh fries and redipped (which is when they put already cooked old chicken backin the grease) chicken. The manager refused to make my food fresh & ALSO refused to give me a refund! I literally had the policecalled on my friend after she locked him inside .. after the police came she then offers to make the food fresh or issue apartial refund! I really don?t understand why she couldn?t do it in the first place! But when people are power hungry and haveto tell customers ?They are in charge! They run the show!? This is what happens! Throw the whole crew away except for the niceelderly lady at the window, she is always great and I?m sorry she had to be apart of the whole ordeal? sorry her manager didn?twant to diffuse a situation by simply returning a customers money for food they didn?t eat! Read more
Went to this location last week to get dinner for the family. The drive thru was backed up. An employee was outside on his break... and encouraged me to go inside when I inquired about the long drive thru line. When I placed my order I was told it would be a15 minute wait on my order. I agreed that was okay. Those 15 minutes turned into 45 minutes waiting on my order and what anexperience it was . The young lady that was preparing the orders was using profanity towards the cashier that was taking theorders. No disregard to the customers that were waiting and could hear her The manager on shift was working the drive thruUNPROFESSIONAL AT ITS BEST.. She had pulled an empty mashed potato container off the line to replace. The cashier was removingthe empty container from the counter were the manager threw it. The manager in turn snatched the empty container out thecashier's hand and threw the container back onto the counter where she had previously thrown it. I approached the manager andrequested her name. She replied "it's Barb". I in turn stated to Barb "ma'am your manager that was very unprofessional themanner you and your staff have displayed". Barb just looked at me and went back to the drive thru. About 15 minutes later Barbcame over to where I was sitting and apologized . Stating " you know it's busy in here and the cashier just started and we'reshort staffed. I informed it still doesn't excuse the unprofessional that has been displayed. W Read more
We went through the drive thru today. My husband ordered a 2 piece chicken meal, coleslaw as the side. I ordered 3 piece tenders... with a cold strawberry lemonade. Well the lemonade was frozen so I couldn't get the drink I wanted. We get home and we receivedone 2 piece chicken dinner and one 3 piece chicken meal. No tenders and the French fries were old. All at a cost of over $18!Crossing off Popeyes as a place to eat! Read more
The food was good! The worker or supervisor maybe was friendly, helpful and wore gloves. Much cleaner than the one on 27th... street. On 27th nobody wore gloves or a mask unlike the one on 70th. Thank you Popeyes on 70th!! FYI: I got sick from thePopeyes on 27th. Where are the name tags? It?s kind of hard to complement anybody when none of the workers had name tags.. Read more