Reviews for Dunkin' in Lincoln, NE
Really depends on who is working at the time. Used to like it before but now can't say the same. Also, absolutely hate when I... get a cup full of ice with two drops of my drink. Read more
Dunno why Google maps keeps claiming that this Dunkin is in the Union. It is not, it's in the Library. This is the second time... I've had to submit an edit. Read more
Employees work very hard to get people their orders as quick as possible. Very good with mobile orders.
Good coffee, convenient location on UNL campus, and fast service!
I ordered four donuts and a drink. It only took like 2 minutes to get my order but they only gave me half my donuts and they... were the wrong donuts. The donuts I asked for were not available. They did not tell me so I could ask for alternatives. Rather,they changed me for four and gave me half. The half I got were not even right. They were also out of those ones post rely andhad replaced the ones I ordered with ones that were close enough. What? Who does that? I went back because maybe it was a oneoff. They did it again! Let people know if you are out of something rather than replacing it without telling them. Likewise,don't just skip out of parts of the order if you're out on it! Read more
I came here this morning for an ice coffee, and it turned out that all people after me had almost got theirs except me. I... showed my receipt to stuff there asking why this could happen, she answered me "I don't know but I could make you a large one" -this is so ridiculous that you placed your order, you waited as others waited, now your order is skipped and people who shouldbe responsible for this told you they also have no idea, thinking the reason you are asking for this lag/miss is for a freeupdate to a large coffee ?! Such a joke for your business here! I suggest anyone buying coffee there to be alert about whatthey order. Once you place your order, be sure to ask them when all people after you have already got theirorders. ---------- Update: Just happened again. Read more
This location used to be great! The workers were consistently courteous and made things as ordered. But, this summer it has... really gone downhill. Yesterday, Saturday June 10, the espresso machine and frozen machine were both down so only iced coffeescould be made. Usually not a problem, equipment malfunctions happen, but a sign to indicate this could mitigate frustration as Iwaited in line for several minutes only to be told that they couldn't make my order because their machines were down. Secondly,today, Sunday June 11, I went up to the counter at 5:43 pm (This location closes at 6pm on Sundays) and ordered frozen hotchocolate and a donut. I was told everything was shut down and I could again only order iced coffee. This was concerning,because there was no signage to indicate you have to get your order in some large amount of time in before closing. Thislocation is inside the student learning commons at UNL - I purposefully waited to near closing (with still more than 15 minutebuffer!) to get my last drink before they closed for the night. But, I was sorely disappointed. The employee for both days wasRobert B. Read more
Their service is very slow. Ordering on the app doesn?t change anything.