Reviews for McDonald's in Lilburn, GA
Worse service ever!! Placed a CLEAR order and paid then realized the fries were missing. When I mentioned the fries were missing... they said I hadn?t paid for them. They spent 7 mins holding up the line saying I didn?t pay for fries. Is holding up the drivethrough 7 mins with 10 cars waiting worth the time they took to try and prove me wrong??? I said okay well just add the friesthe manager then said I would have to drive back around to order them. I have never been so disappointed in McDonald?s!! Themanager rudely returned my money and slammed the window. I hope the owner knows that they have made some poor hiring decisions!!I?m tweeting this also! Read more
Horrible! We was waiting on drive thru line almost 30 minutes, was 2 employees only. Our food was cold and out of the... fridge. I'll be sure never return again. Very disappointed ???????????????? UPDATE: I did return today. I ordered a doublequarter pounder and I paid for it. Disappointed. Regular burger instead. I was happily talking to new girls there and then this.I'm upset and hungry ???? Read more
This is the worst McDonald ever. They set up wrong orders most of the time and when customers are trying to get theirs orders... right , all the employees acting like aren?t theirs business. A sweet old lady was waiting for more than 30 min , trying to gether missing items. Every employees ignored her. I?ll never go back there. Read more
The girl at the drive thru window that wears the nighttime bonnet to work doesn't speak. At all. Even when asked a question just... stares at you. She can speak because I heard her talking to other employees but customers..shes not going to speak. I understandthey are probably short staffed but she needs to stay home with her attitude problem and bonnet. The food was fine. Read more
August 7 12:30 am staff speedy and excellent service. Great overall experience. Provided all items exactly and with napkins. All... food not overcooked and not old. Good service like this never happens at this location or really any other. 5/5 Read more
The McDonalds on Five Forks is way better. This one is terrible. First they got my order wrong and charged me wrong, then when I... politely pointed it out, simply looking for a correction I got a ?no you?re wrong? over and over as I tried to explain I wantedthe sandwich NOT the meal. Which I explicitly stated in my order when asked. I patiently attempted to explain this and show myreceipt over and over and was extremely gracious with them. I just wanted it corrected. That apparently didn?t even warrant anapology. Finally they apparently understood what I was saying. They gave me a refund for the difference but the drive throughgirl wouldn?t even look at me and the manager couldn?t muster up a simple ?sorry for the misunderstanding?. Mistakes happen butat least apologize and correct it. Read more
Not my favorite McDonald's. This location is okay, but definitelynot my go to when I want McDonald's. Only if I happen to be... in the area starving with short time to grab anything else. My reasons: This location is usually busy with a long line. The foodis way over priced compared to other McDonald's locations in greater Atlanta/Metro Atlanta and yet the food is always poorlyprepared or not so great. One time they gave me a quarter pounder with cheese with so much ketchup it was alarming. Anothertime they gave me the worst dry fries ever. Even after I asked for another order of fries as a replacement, they were stillsuper dry and just awful. I assumed it was a bad batch that time as the last time I visited in June the fries were fine. Butthe chicken nuggets were instead this time super dry and they forgot to give me sauce. They even charged me for the wrongorder. The only reason I didn't get upset about it is because the order I paid for was $0.25 less than what my order would'vecost. Friendly/Polite employees though. Read more
WARNING WARNING WARNING this McDonald's is not 24 hrs. Got here around 11:30 PM and they were closed. This has happened 5 times... now. Read more