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Reviews for Starbucks in Lexington, KY

Kailey Paskanik 2 years ago
5

Super nice employees! Great service and they went out of their way to give us hand sanitizer when we asked for it! Thank you... again!! Read more

Susanne Lauda 2 years ago
5

Super friendly and fast service. Too bad Starbucks still did not bring the salted caramel mocca back for fall, but that is not... the store's fault. Read more

Cynthia Buckner 2 years ago
5

The two ladies that waited on me today at Starbucks were so nice to me. Beinng a teacher sometimes I can come across kind of... bossy. When i ordered a salty caramel mocha, which is not on the menu at this time, $DeidraFLee said she had to look it up andI said well all it is is just putting some extra drizzle in the the cup, even though I was kind of bossy Maggie remained calmand respectful to me. After getting to the window Jess was so nice and I had to apologize to her and Maggie about being bossy.Both was such nice young ladies, respectful and had wonderful customer service. Read more

Barney Cornett 2 years ago
1

My husband got 2 grande white chocolate mochas this morning. When he brought it to me I realized it tasted very off so I open... the lid to see nothing but white milky foam. It appears they forgot the espresso and just added white chocolate sauce to steamedmilk. Read more

Debbie Scott 2 years ago
2

Used to love coming here but recently have been very disappointed. How hard is it to use the correct milk in your drink? Or they... leave the vanilla out of a vanilla latte. When they give me the price when I?m ordering I can catch that but if they don?t, well then who knows if it will be in there. How about fixing the screen at the ordering speaker. That would help. It?s beennonfunctional for months! Product too pricey to pay for this service! Read more

Carrolyn Taylor 2 years ago
1

If you make the mistake of using the drive thru at this location you will be TRAPPED forever. They were out of the particular... items we wanted and we waited FOREVER just so we could simply leave this hell. I hate this place. I wish I could leave no stars. Read more

Nicole M 2 years ago
3

I used to love this location but lately I'm disappointed because they always seam to be out of ingredients for the drinks I... order. Oatmilk for example. Or they can't make a cold foam sugar free... weird. Read more

Niniel 4 years ago
1

Polite and kind employees can't make up for the multiple blunders I've experienced at this location. Ticket items frequently not... printing, leading to regularly missing food and drinks that make the convenience of mobile ordering null and void when you haveto wait in line to inform them and then get the food prepared. The wrong items placed inside on an all too familiar expectation;I can forgive pumpkin bread constantly swapped in place of the banana nut bread I ordered since I like the former as well. Butreally, look elsewhere if you have a craving. Today in just another example my bread and bagels turned into two breads. You'repaying for a gamble on what you'll actually receive and if it's even what you ordered. I'm tired of the risk and would encourageany other Starbucks location over this one. Read more