Reviews for Rally's in Lexington, KY
Only one lane is for ordering now. The lane on the passenger side is only for online order pic ups now. When I ordered there... were only people working but it went really fast and the window person was way more fdiendler than I thought they would be,being one of only two peeps. Read more
Food was good, but the service left something to be desired. Got my drink and it was flat, a guy at the walk up window... complained about his, as did I. So the cashier accused me of complaining because the other guy did. Was given another flatdrink. Read more
Please do me a favor and don?t order food here! Our order was missing a fries from a burger combo and some ranch we asked for,... and When we approached the cashier she said I was lying and she knew what she put in it, we said we could bring the bag over forproof and she said she?s didn?t need to see any bag. She made me pay more for the ranch just so I could get some, This was allwith a horrible attitude and while yelling, I suffer from anxiety and I just froze and had to cry later from this experience.Please if you have any kind of anxiety or are just nervous about confrontation don?t come to this restaurant. Rally you need todo better and yes I did a put a complaint online but we know that?s gonna lead to nowhere. Read more
The Big Beuford burger was good although they slopped it and squashed together. The cashier/drive thru person could've been more... friendly but she could have been having a bad day just like anyone else has. I'll definitely be back in the future! Read more
Well I tried to talk to corporate about this visit, but after 2 messages I left with the call center I would have hoped someone... would have reached out, but since they didn?t. I was robbed at that store, so I ordered 2 spicy chicken sandwich?s, a largeorder of mozzarella sticks and two large shakes with caramel added, and I asked for a refund on the sandwiches because they puta nasty amount of Mayo on them and I live mayo. But that?s fine no biggie, things happen and a large order of mozzarella is 5.99plus the 4.00 is 9.99, so the total was 27.?? So your telling me that the 2 large shakes cost 17.??, so I guess being arestaurant that just makes what ever price they want is not an issue. Cause no one ever called and that to me means that it?sacceptable to people at this location, but at least they didn?t follow me like the store on Georgetown rd did, that?s a wholeother story I?ll be leaving a review of next. Read more
Rally?s has been my go to for burgers. Ordered the 2/$4 rally burgers. I opened the bun and laughed. It was puny, almost... pathetic-looking. I would be embarrassed to serve that to someone for free, much less charge then for it. I guess you guyshave given up. I know the world is a mess but some fast food places still pull it off. You should find out what they are doingand emulate them. Read more
Went through drive thru the other night, after I paid they asked me to pull ahead and they would bring the food to my car. Once... the food arrived at the car it was the wrong food so I took it back to the window. It only took about 3 minutes to receive thecorrect food, it was hot and good. Got a chicken bites kids meal, there was alot of chicken in it, way more than expected! Read more
Went to Rally?s, with no line behind me, and when I asked for a few moments to figure out my order (I am nearsighted and didn?t... have my glasses so reading the menu is a little difficult), the drive thru attendant quite literally YELLED at me. I justordered things I knew off hand out of humiliation. I?ll never be back. The people at this Rally?s have been beyond rude to quiteliterally every single person in my household. I sincerely don?t believe a single employee I?ve ever interacted with at thisstore should retain their jobs. Read more